• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Strange Woocommerce error on second purchase only.

Daryl Martens

New Pleskian
I'm have a really strange problem.

Using the woocommerce plugin in Wordpress
The first item checks out no problem.
When you go back and purchase the item a second time you get a Gateway Error.

I've turned off all the plugins, reinstalled woocommerce.
I tried this but all it did was increase the time to the error.

The strange thing is it happens only AFTER there has been a successful purchase.
You can see here. I made a test product with a $0 price.
Products | Northview Community Church - Abbotsford | Mission

Any ideas?

Thanks Daryl
 
Well there are a lot of possabillitys which can cause this issue,
therefore you also should check the /var/log/nginx/error.log and /var/www/vhosts/system/example.com/logs/proxy_error_log for detailed error message and which gateway error code. Helpfull is also when you provide OS & plesk version you have and how you have set up your Domain with apache & nginx....


BTW I was able to add several items without any error as you can see in the screenshot there are 3 items...
 

Attachments

  • upload_2018-4-15_8-46-24.png
    upload_2018-4-15_8-46-24.png
    5.2 KB · Views: 5
Last edited:
I'm have a really strange problem.

Using the woocommerce plugin in Wordpress
The first item checks out no problem.
When you go back and purchase the item a second time you get a Gateway Error.

I've turned off all the plugins, reinstalled woocommerce.
I tried this but all it did was increase the time to the error.

The strange thing is it happens only AFTER there has been a successful purchase.
You can see here. I made a test product with a $0 price.
Products | Northview Community Church - Abbotsford | Mission

Any ideas?

Thanks Daryl
Clear browser cache? Check inventory settings?
 
Back
Top