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Suddenly invalid license key

Discussion in 'Plesk 11.x for Linux' started by lfrst05, Sep 21, 2012.

  1. lfrst05

    lfrst05 New Pleskian

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    Hi
    I updated from Plesk 10.4 to Plesk 11.0.9 (on Ubuntu 10.04) some time ago. It worked well for a few weeks but since 11. September I keep getting a "Parallels Panel key update deferral notification" every day. Now the license key is invalid.

    I did not change anything important in Plesk after the update to 11.0.9 (except deleting one sub-domain and adding an FTP account)

    The only key installed is the basic Plesk license for 10 domains.

    I can telnet ka.swsoft.com port 5224.

    The test.php from http://kb.parallels.com/en/111198 returns:
    Any idea whats wrong?
     
  2. lfrst05

    lfrst05 New Pleskian

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    Retrieve keys shows me a blank page.
    "/var/log/sw-cp-server/error_log" is empty (except server started/stopped messages)

    Is there nobody who can help me?
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    Have you tried contact your sales representative regarding license issue?
     
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