1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Unable to change mail password

Discussion in 'Plesk for Linux - 8.x and Older' started by Oceanic, Mar 12, 2006.

  1. Oceanic

    Oceanic Guest

    0
     
    I added a new domain and created a new/first mail account under this domain. The mail account name is info@my-domain.com. However, when I try to set a common password for this account, I got the following error:

    I am sure the password is ok. My password has 6 letters, without "info" in it. I used this password for mail account of another domain, without any problem. I tried to use a different password (insert 3 numbers into this password) and it works. I tried to change this password to my 6 letters one, got the same error again. Please help.
     
  2. jwdick

    jwdick Guest

    0
     
    You must be using "short" mail account names. If you use short names, Plesk determines which email address you are trying to use by the password, therefore, you cannot duplicate passwords. Go to <SERVER><MAIL> and change the IMAP/POP3 setting to "use long names" and you will be able to use the password that you want.
     
  3. Oceanic

    Oceanic Guest

    0
     
    Thank you!
     
Loading...