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Resolved Unable to obtain the latest version of Parallels Products Installer

The same problem with PLESK 9.5.4 and Debian 5

Parallels Products Installer 3.10.1 (built on 2011-08-12 14:02 svn rev. 302319) started at (timezone CET) Wed May 2 14:03:32 2012
Command line arguments: /var/cache/parallels_installer/parallels_installer_Debian_5.0_i386 --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/h

SourceUrl: original source url is http://autoinstall.plesk.com/
SourceUrl: fixed url is http://autoinstall.plesk.com/
Try to find rcfile...
Autoinstaller rcfile not found.
Read component settings from /root/.autoinstaller/options.ini
Messages::setLocale: try to create object for locale: en-US.UTF-8
The SelectBestBuild function has selected the build PSA_10.4.4/plesk-10.4.4-deb5.0-i386.inf3 for installation.
The SelectBestBuild function has selected the build PSA_10.4.4/plesk-10.4.4-deb5.0-i386.inf3 for installation.
FileFetcher: get file (~empty)/PSA_10.4.4/plesk-10.4.4-deb5.0-i386.inf3
File downloading PSA_10.4.4/plesk-10.4.4-deb5.0-i386.inf3: 10%..22%..30%..41%..53%..60%..72%..80%..91%..100% was finished.
Getting new version of Parallels Installer...
SourceUrl: original source url is http://autoinstall.plesk.com/Parallels_Installer
SourceUrl: fixed url is http://autoinstall.plesk.com/Parallels_Installer/
FileFetcher new object: target_dir=/var/cache/parallels_installer/, main_source_url=http://autoinstall.plesk.com/Parallels_Installer/
FileFetcher: get file (~empty)/parallels_installer_Debian_5.0_i386.md5sum
File downloading parallels_installer_Debian_5.0_i386.md5sum: 100% was finished.
FileFetcher: get file (~empty)/parallels_installer_Debian_5.0_i386
File downloading parallels_installer_Debian_5.0_i386: Error: The required version '3.11.0' was not found on the server.
This could happen because of configuration error at the download site.
Failed to open the file /var/cache/parallels_installer/parallels_installer_Debian_5.0_i386 for writing: Text file busy.

Messages::setLocale: try to create object for locale: en-US.UTF-8

Anyone has solved it?
 
Same problem,

Version: 9.5.4
OS: Ubuntu
Upgrades: Oficial server parallels

Unable to get the latest version of Parallels Products Installer: The server was not found version '3 .12.0 'required. This may be due to a configuration error in the download site. Not indicated version. Version.cpp error, line 91.

Solution?
 
Hi,

I've this issue since yesterday.
Debian 7.11, Plesk 12.5 on my server:

Unable to obtain the latest version of Plesk Installer: The required version '3.17.25' was not found on the server.
This could happen because of configuration error at the download site.
Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7.11_x86_64.md5sum:
The requested URL returned error: 404

Is it a wrong update file on Plesk/Odin's server?
Will Plesk/Odin take care of it and repair? Or what's the solution?
 
Last edited:
Thank you for notification. I have forwarded this issue to responsible person. He will fix it soon.

Hello Igor,

Thank you for taking care of it!
Checked today afternoon, and I report that the Plesk updater was running fine.
It's updated to 12.5.30 Update #36.

Cheers,
 
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