Resolved Unable to obtain the latest version of Parallels Products Installer

[Kirill K]

Directly from Parallels.

Amin, could you please provide ip address of autoinstall.plesk.com? It looks like problem with one of our mirrors (CDN).

You may use 64.131.90.31 for such hostname as workaround (add corresponding line to /etc/hosts).

 

[Amin Taheri]

HI,

Thanks for your reply - that resolves to 72.21.81.253 for me

 

[soliste69]

same problem

I'll try with 64.131.90.31 but nothing change.
Have you an other ip for testing ?

Thank.

 

[niamoman]

The same problem with PLESK 9.5.4 and Debian 5

Parallels Products Installer 3.10.1 (built on 2011-08-12 14:02 svn rev. 302319) started at (timezone CET) Wed May 2 14:03:32 2012
Command line arguments: /var/cache/parallels_installer/parallels_installer_Debian_5.0_i386 --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/h

SourceUrl: original source url is http://autoinstall.plesk.com/
SourceUrl: fixed url is http://autoinstall.plesk.com/
Try to find rcfile...
Autoinstaller rcfile not found.
Read component settings from /root/.autoinstaller/options.ini
Messages::setLocale: try to create object for locale: en-US.UTF-8
The SelectBestBuild function has selected the build PSA_10.4.4/plesk-10.4.4-deb5.0-i386.inf3 for installation.
The SelectBestBuild function has selected the build PSA_10.4.4/plesk-10.4.4-deb5.0-i386.inf3 for installation.
FileFetcher: get file (~empty)/PSA_10.4.4/plesk-10.4.4-deb5.0-i386.inf3
File downloading PSA_10.4.4/plesk-10.4.4-deb5.0-i386.inf3: 10%..22%..30%..41%..53%..60%..72%..80%..91%..100% was finished.
Getting new version of Parallels Installer...
SourceUrl: original source url is http://autoinstall.plesk.com/Parallels_Installer
SourceUrl: fixed url is http://autoinstall.plesk.com/Parallels_Installer/
FileFetcher new object: target_dir=/var/cache/parallels_installer/, main_source_url=http://autoinstall.plesk.com/Parallels_Installer/
FileFetcher: get file (~empty)/parallels_installer_Debian_5.0_i386.md5sum
File downloading parallels_installer_Debian_5.0_i386.md5sum: 100% was finished.
FileFetcher: get file (~empty)/parallels_installer_Debian_5.0_i386
File downloading parallels_installer_Debian_5.0_i386: Error: The required version '3.11.0' was not found on the server.
This could happen because of configuration error at the download site.
Failed to open the file /var/cache/parallels_installer/parallels_installer_Debian_5.0_i386 for writing: Text file busy.

Messages::setLocale: try to create object for locale: en-US.UTF-8

Anyone has solved it?

 

[Moises-]

Same problem,

Version: 9.5.4
OS: Ubuntu
Upgrades: Oficial server parallels

Unable to get the latest version of Parallels Products Installer: The server was not found version '3 .12.0 'required. This may be due to a configuration error in the download site. Not indicated version. Version.cpp error, line 91.

Solution?

 

[Gabor H]

Hi,

I've this issue since yesterday.
Debian 7.11, Plesk 12.5 on my server:

Unable to obtain the latest version of Plesk Installer: The required version '3.17.25' was not found on the server.
This could happen because of configuration error at the download site.
Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7.11_x86_64.md5sum:
The requested URL returned error: 404

Is it a wrong update file on Plesk/Odin's server?
Will Plesk/Odin take care of it and repair? Or what's the solution?

 

[IgorG]

Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7.11_x86_64.md5sum:
The requested URL returned error: 404

Thank you for notification. I have forwarded this issue to responsible person. He will fix it soon.

 

[Gabor H]

Thank you for notification. I have forwarded this issue to responsible person. He will fix it soon.

Hello Igor,

Thank you for taking care of it!
Checked today afternoon, and I report that the Plesk updater was running fine.
It's updated to 12.5.30 Update #36.

Cheers,