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Hi, I'm using my Microsoft OneDrive account because they provide me 1TB with my Office 365 subscription. The backups seem to be getting saved properly and I see the following under my OneDrive account. The total full backup is around 65GB and the incremental backups are around 2GB. I see the...

Hi, I just bought a new dedicated server with Plesk. I sometimes need to stop/start the Apache web service and I do that through my Plesk account. However, I notice on this new dedicated server I got, when I stop Apache then I can no longer access Plesk. I then have to reboot the server so I...

Hi, My server is configured with CentOS 7.9.2009 with Plesk Obsidian 18.0.42, and I'm just wondering does my server have the minimum system requirements to upgrade from MariaDB 10.1.48-1.el7.centos to MariaDB 10.4.33-1.el7.centos? I'm having issues upgrading to MariaDB 10.4.33 this is why I'm...

Hi, My website is going through a DDoS attack and now I'm trying to set up my website to use Cloudflare. I set up my website already through Cloudflare but now I'm trying to block any direct access to my server/website IP address since the hackers can still do DDoS attack using my IP address...

Hi, Please see attached log file, each time I try to update Plesk to 18.0.43 I receive these errors. Thank you!

Hi, I'm running into this same "Error: Unable to receive update information for the package(s)" issue when I try to install updates. I took a look at other posts with users having this same issue and those fixes didn't resolve my issue. I'm under the following system: CentOS Linux 7.9.2009...

Hi, Is it possible to use an external SMTP with Roundcube webmail for one of the domains I have setup in Plesk? Thank you!

Hi, It seems like every time I upgrade Plesk my Roundcube webmail SMTP stops working and I get this error "SMTP Error (535): Authentication failed.". I then have to go into the "defaults.inc.php" file and change $config['smtp_auth_type'] = 'PLAIN'; to show $config['smtp_auth_type'] = ' '...

Hi, I have the following "iptables-services 1.4.21-34.el7 (base)" package that says I need to update in Plesk but each time I run the upgrade it continues to show under my "System Updates" page. I also notice the below message shows on top of this "System Updates" page. Why isn't this...

Hi, For certain emails, I can't seem to reply/forward to within my Roundcube webmail; there is no errors in the sendmail.log and the only thing I can see is when I go to send the email I noticed the following in "Chrome > Inspect > Console" browser. POST...

Hi, I know I can restart through SSH but just wondering why doesn't Plesk show MySQL/MariaDB service in the "Services Management" page on Plesk to make it easier to restart through web interface just like Web Server (Apache) is? Thank you!

Hi, I'm trying to set my rule sets to "Comodo (free)" but I keep on receiving the following error. Does anyone know how to resolve this issue? This used to work fine before but now I'm having this issue all of sudden. modsecurity_ctl failed: ERROR:root:Error Traceback (most recent call last)...

Hi, I recently upgraded my Plesk to Obsidian 18.0 and now I can’t seem to send/receive emails. My system admin tried to debug this and we found issues but still now working properly. When we try to run mailsrv_conf_init we keep reciente failed respknse Checking for: mailsrv_conf_init...

Hi, My "SMTP Server (Postfix)" service starts up fine when I reboot my server, however, I notice under Plesk that "Plesk milter (Postfix)" doesn't get started automatically and I need this to be started this way my emails work properly. How can I get "Plesk milter (Postfix)" to start...

Hi, I've transferred my domains from Plesk 11.5 (CentOS 5) to Plesk 12 (CentOS7) using the migration tool, and when I check the disk usage and DBs I'm seeing that they don't match up. For example, the disk usage for some domains don't have the same exact size on my new server. It seems like...

Hi, I'm migrating 11 domains from my old server to my new server, and it's been running now for 3 hours and the progress section shows 100% but it looks like it's still running. And each time I check the "Domains" section I see a couple of my domains listed but not all of them yet, and the...

Hi, My server admin already upgraded my OpenSSL to version 1.0.1m 19 Mar 2015 and he also upgraded Nginx to 1.6. I'm also running CentOS v5.11 and Plesk v11.5. However, he tells me that he still can't get TLS 1.2 to work because he noticed that my server uses a different version of Nginx...

Hi, I upgraded to Plesk 10.4.4, and now the domains that I have SSL pages don't load any of the SSL pages anymore. The homepage loads fine but as soon as I go to an https:// page I receive the following error from FireFox: ssl_error_rx_record_too_long I tried following the suggestions...

Hi, I just added a new IP address in Plesk by going under "Tools & Utilities>IP Addresses". I then on a 2nd domain that I have installed on my dedicated server; changed the hosting IP address to this new IP address. However, now when I go to my domain name the Plesk "Web Server's Default...

Hi, Can I have 2 domain SSLs setup on 1 shared IP address in Plesk? If so, how would I go about setting this up? Or do I need to have a dedicated IP address for each domain SSL? Thank you!