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Hello, some hackers hacked one of the mail accounts hosted on my Windows vps with plesk Onyx (Version 17.8.11 Aggiorna #85 ) They of course used the mail account to send spam, they put some thousands emails in outgoing queue, and they are trying again to hack using bruteforce attack (they are...

Hello! I've got a Plesk Onyx Version 17.8.11 Aggiorna #72, ultimo aggiornamento il 1/Nov/2019 21.22 on a windows 2008 server r2 I'd like to set https on some wordpress websites hosted. I read that there is the let's encrypt service that is free and seems very interesting. I read on some...

Hello, the new "site health" feature implemented in the last wordpress 5.2.1 version says that my wordpress websites are all using a too old version of mysql server (they are currently using the version 5.1.73-community). Is there a method to let my hosted wordpress website use a newer sql...

Hello, I have dozens of clients email account hosted on my vps, I want to ask if there is a reliable tool on plesk that I can activate to block spam (on some accounts, often arrive dozens of spam e-mails every day). In the past, i tried to active some spam filters, but they also deleted...

Hello, I've just updated my plesk to: Plesk Onyx Versione 17.8.11 Aggiorna #35, ultimo aggiornamento il 21/Dic/2018 22.00 And appeared this warning: "You have ActivePython and/or ActivePerl components installed on your server. Plesk no longer licenses them from ActiveState. To avoid violating...

Hello, I've got installed: Plesk Onyx Versione 17.8.11 Aggiorna #26, ultimo aggiornamento il 19/Ott/2018 21.59 My customer with wordpress platform asked me to upgrade the php server version from the actual 5.6.38 to the 7. I see that if I click on "subscriptions" --> particular subscription...

Hello, I need to extract and open some e-mails from an old plesk backup. My client need 2016 e-mails of his account (he deleted them months ago... and now he need them again). I see that I have a backup of genuary, february etc 2017. I tried to extract them, and I see some files: msg1.msg...

Hello, one of my customers says that when his customers send e-mails to him (for example 2 e-mails), the first arrives, and the second don't. So, to see the second e-mail, he must use the webmail (horde). On the webmail he sees all the e-mails (but the second e-mail, that he doesn't see on the...

Hello, I saw that my server disk space was slowly less and less with months. So i searched for logs in the parallels plesk folder and I found 2 gigabytes of old log files (log files of past years) in the "mail enable" --> "sf" and "mta" folders. I deleted them without consequences, freeing...

Hello, I'm having an issue with a mail account on my plesk "12.5.30 Aggiorna #41, ultimo aggiornamento alle 28/Lug/2016 19.33" The client can't receive e-mails because mailbox was full. Ok, it was full 1 gigabyte/1 gigabyte. We deleted e-mails and now the account quota is 640 megabytes/1...

Hello, I set daily ftp backups directly on my office PC. I installed filezilla ftp server on my office PC, I set my public ip on plesk ftp backup settings and I opened ports on my netgear router. The backups works well, but the upload speed of the backups is about around 1 Megabyte/second. My...

Hello, I apologize for the disorder, but I've got a question. My plesk installation (12.0.18 Aggiorna #75) says that there is a new version available to install (12.5.30). I get along very well with the current version 12.0.18 and I wouldn't update it to avoid problems in plesk. Can I keep...

Hello, I'm experiencing a couple of issues: the first is about the awstats. For an hosted website, statistics are not right. This website usually do about 1000 visitors every day, but awstats every week reports (always) only 64 visits for one day. Usually bandwidth is coherent with visit...

Hello, from about 3-4 days, the cpu of my server, from an average of 0-15% load, grew up to a constant 80-90-100% cpu load. There were two processes called php-cgi.exe IWAM_PLESK(default) that, each one, constantly burned 30-40% of cpu load. So, stopping websites one by one, I found the...

Hello. I installed wordpress on a website space of my customer using the plesk install-wordpress function. I bought a wordpress template to templatemonster.com . I followed instructions to install it (...

Hello, I'm migrating an html website based on java. Have I to install Tomcat 7 extension on plesk to make it work? My plesk is running on a windows server 2008 R2. Thanks, Carlo

Hello everybody, I want to set plesk to allow the overuse for disk space and bandwidth for my customers, but not for e-mail accounts. If I do not allow overuse, what exactly happens when a customer exceeds the use of resources? The plesk panel immediately stops all the customer's services? Or...