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    Issue Domain is not resolvable

    I have recently added a domain, whom Cloudflare are the Registrar, to my Plesk Obsidian Dashboard. Unfortunately, I am having problems with the DNS setup. At present, I am seeing the following 'Domain is not resolvable' message: This tells me that the issue lies within the DNS. I initially...
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    Question How do I change the '$' prefix to a '#', when using SSH?

    I would like to run the following command via SSH: # plesk bin extension --disable google-authenticator I am using PuTTY, where the above command is outputting the following: plesk: command not found I am assuming this is because the command line has a '$' prefix, which I cannot...
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    Issue No valid IP addresses found when creating a Subdomain

    I have successfully added a domain, within the Plesk Dashboard, where there are no issues in gaining access within a browser. I am now wanting to add a subdomain. I have followed the relevant steps, as follows: Go to domain. Select 'Add subdomain'. Enter Subdomain. I also set the Document...
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    Question Is SSH access, via PuTTy, an encrypted connection?

    I recently needed to connect to my Plesk server, via SSH, using my Root credentials. My choice of software being PuTTy. To achieve this, I had to perform the following commands, due to having previously disabled Root access via SSH: login as: [Another user on the Plesk server] password...
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    Question Can I change the default Port, for SSH Client connection, to any available Port number?

    I have recently come to realise that it is considered good practice, from a security point of view, to change the default Port for SSH client connection from 22. I have spoken with my VPS provider, who has confirmed that all 65,535 Ports are available for use. Would I then be right in thinking...
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    Issue How can I access the Plesk Dashboard, when there is no available Disk Space?

    I am struggling to access the Plesk interface, on a VPS, which hosts several WordPress websites. The reason is due to insufficient Disk Space, as per the below message that is produced when I try to log into Plesk: I am simply looking to gain access to the data, on this VPS, so that I can...
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    Resolved How do I setup reverse DNS with Plesk?

    I run several Domains, which have been registered through Cloudflare. All of these domains point to a VPS, which I also manage and have Root access to. For the purpose of this question, lets say that the VPS' Hostname is 'mail.tempname.com'. Since finding out that the Reverse DNS did not...
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    Question How do I change Folder/File Ownerships, recursively?

    I am working on a website, whose web files have been assigned an array of different User and Group Ownership names. I would now like to assign the following Ownership names, to the website's Web Files: User: Jane Doe Group: psacln Would I be right in assuming the best approach would be to...
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    Question VPS Image Gallery Hosting

    I run a VPS, where I have Root Access. As well as Hosting a variety of Domains, I would like to be able to use the VPS to upload a variety of Images and Videos that are not attributed to a specific Domain. Is this possible? In other words, I would like to be able to upload the required media...
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    Question Should Web Files be assigned the 'Root' User or should the Domain's Subscriber be assigned the role?

    I run a VPS that hosts a variety of Domains, owned by different people. Though they have their own Plesk and FTP Login credentials, I am the one who takes responsibility for the web files. Backups, SFTP Uploads etc. In the interest of ease, I have been accessing Plesk via my Root credentials...
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    Issue Cannot Install Updates within Updates & Upgrades > Add/Remove Components or via Command Line

    I run a VPS, which has Plesk (Version 17.8.11) installed, where I have just gone to install a few components via the below steps within the Plesk Interface: Tools & Settings > Updates and Upgrades > Add/Remove Components For some reason, I am having difficulties whereby when I go to select...
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    Question Can the Plesk Firewall extension potentially 'Lock me out' of a server?

    I am contemplating the installation of the Plesk Firewall extension, where I can see that Policies and Rules can be set as to restrict access to a server based on IP. Firstly, what is the difference between restricting access by IP within 'Plesk's Firewall Extension' and within 'Tools &...
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    Resolved Outlook is generating an Internet Security Warning when CA Root Certificate is issues by and to Ples

    I currently run a VPS, which hosts both my website and mailserver requirements; with my opted email client being Outlook. Recently, I had to rebuild my VPS. As such, I have had to re-create my Email Accounts. Prior to the rebuild, I exported all the emails in Outlook where I have now...
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    Question How can I export emails, from RoundCube, via SSH?

    Recently, I attempted to upgrade MySQL from version 5.5.55 to 5.6. In doing so, this has resulted in the Plesk Dashboard and Mail Server being inaccessible. Learning the hard way of doing updates in a Live Environment. Whilst I have manually backed up the Website's Web Files and MySQL...
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    Question Will I lose emails if I remove MySQL?

    Recently, I tried to upgrade MySQL from 5.5.55 to 5.6. Unfortunately, this failed. To the point that I cannot start MySQL back. I have included the MySQLd Log below, in case anyone is able to identify a solution for the problem. After posting questions on various Forums, no solutions have...
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    Issue Cannot restart MySql after attempting to upgrade from version 5.5.55 to 5.6

    Earlier, I attempting to upgrade my MySQL, from version 5.5.55 to 5.6, using the SSH Client 'PuTTY'. This being my first time, I decided to strictly follow this Plesk Article. I managed to reach step 10 within the 'Plesk on CentOS 6' drop down menu. As per the step, I then tried to start the...
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    Question SOA Expire Value out of recommended range

    After entering my domain into the 'MXToolbox > Domain Health' resource, I was presented with the following warning notification: "SOA Expire Value out of recommended range" Supporting Screenshot After researching this, I found that the solution was to head into 'VPS > Websites & Domains >...
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    Question When should I consider upgrading VPS from a RAM perspective?

    I currently run a VPS with 1 Core Processor and 1GB of RAM. After running the 'free -m' command, I could see that the RAM usage would fluctuate between 750MB to 850MB of RAM when there was no traffic on the website. As soon as the website received one visitor, the RAM usage would start...
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    Question Is it right to use the VPS Hostname in the MX DNS Record?

    At present, I have a VPS with the following Hostname assigned: mail.example.com I was advised, by my Registrar, that the VPS Hostname should contain the Domain Name of one of the Domains Hosted on the VPS and have the 'mail' prefix. Furthermore, it is this entry that should be used in the MX...
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    Question How to create a DKIM Public and Private Key for a DNS Record stored externally?

    I have just purchased a Domain, with a Registrar, where I input all the necessary DNS Records within the Control Panel provided by the Registrar. It is within the Control Panel, where I point the Domain to the VPS I am hosting the Web Files. Where I am struggling, is to create a DKIM Record...
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