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I just completed a migration of a bunch of subscriptions from one server to another running CentOS 8. All of them used .htaccess files. They all are working on the new platform except one. Somehow it stubbornly won't accept under Hosting Settings PHP 7.2 with FastCGI under Apache. I change it...

I just started participating in the Beta for my.plesk.com. The email had a link to this board but there's no specific topic for My Plesk. Can we start one? I have suggestions/questions. For example, not all the licenses I own appear there. How do I get those included? Also, I have also licensed...

Fellow Pleskians, In a couple of days, I've got to migrate a domain from one server to another. It's all email accounts. Several thousand of them. 50GB+ of messages. I'm looking for ideas on how to accelerate the process by doing a pre-migration in advance. Ideally, I'd like to have the...

Good day all. I have a customer who is running an ancient osCommerce site that required PHP 5.1.6. (Yes, I know.) To do the migration to PHP 5.3 and beyond, I created a subdomain (called neo.xxxsitexxx.com) and made copies of all the files so I could apply patches and updates. Having completed...

I updated one of my CentOS 6 servers recently to Plesk Obsidian. One of my customers has reported that since then, he's getting some messages with this notice embedded with it instead of his email: From: Mail Delivery Subsystem <postmaster> Subject: Cannot display Unicode content This E-mail...

I updated one of my CentOS 6 servers the other day to Plesk Obsidian. Now I have a customer that's trying to use webmail that reports an error "IMAP error reported by server" when he uses Horde on his inbox. Any ideas on how to debug and fix?

This morning I followed the directions in the Plesk article on how to create a wildcard SSL using Let's Encrypt. Basically, all it involves is creating a panel.ini file with the acme challenge and then creating a TXT record with my DNS service. Very nice! However, the servers I run use a...

TITLE: Log files are not accumulating after 17.8.11 upgrade PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.8.11 running on CentOS 6.9 PROBLEM DESCRIPTION: After updating from the previous release, I have noticed that the access_log.processed and access_ssl_log.processed log files are...

A week or so ago I updated my CentOS 6.9 server from the previous edition of Plesk to 17.8.11. All went smoothly. However, today I have found an issue with the log files. I archive all my website log files quarterly on a manual basis. So I have the log rotation for turned off. That had allowed...

I have a domain that just servers javascript (.js) files as part of my overall CDN scheme. I realized the other day that I could improve my website performance if I enabled GZIP for nginx. I found several useful posts on the internet that stated, in summary, if I added these directives: gzip...

I awoke this morning to find a lengthy error message emailed to me from my CentOS 6.7 server with the latest Plesk. I begins like this and goes on similarly for quite a while. Any ideas what's up? This is the first time I've ever seem these kind of errors: PHP Warning: simplexml_load_string()...

I've got a customer that has a website at hisdomain.com . He created a subdomain called dev.hisdomain.com for the new version of his website. Now he wants to take it live. Had he created dev.hisdomain.com as a subscription instead of a subdomain, it would have been easy to "rename" the old site...

On February 21st and now again on the 27th I received from root warning messages in an email that looked like this: --- begin text --- /etc/cron.hourly/plesk-php-cleanuper: /etc/cron.hourly/plesk-php-cleanuper: line 13: 16422 Killed find /var/lib/php/session -depth -mindepth 1 -maxdepth 1...

Dumb question. I made some minor modifications to the Plesk 11 skin dated 6/26/13 and made my own custom skin from it. Can I use that on Plesk 12 or do I have to grab the Plesk 12 skin and apply my changes to it and upload that?

Today I made a huge error. I wanted to delete a subscription for a customer and instead clicked on the remove button from the top of the screen. That wiped out the entire customer. (This really needs to be fixed as this isn't the first time I've done this. A double-confirmation step or a change...

This is the weirdest deal. I have a webpage that has a bunch of little GIF files on it. The page is running through https. A couple of the graphics give me the broken image in my web browser but most of them work. If I pop a broken graphic open in a new window, I get a "404 Not Found - nginx"...

This particular issue is with my CentOS 6.4 server running Plesk 11.5.30/MU13. This was a freshly built server with a clean install of everything. Shortly after we started moving domains there I noticed that I would receive, on occasion, error messages like this in Horde: "A fatal error has...

My server is CentOS 5.9. The plesk install has been upgraded a few times and is currently at 11.5.30/MU12. I have a monthly backup that I run on the server. Earlier this month I updated the scheduled date for the backup to run to the evening of the 18th so it wouldn't interfere with daily...

I recently updated one of my servers from Plesk 11.0 to 11.5 . I was anxious to do so because I couldn't wait to start running monthly backups again. I had halted them because they ate up so much of the system's resources that apache was flapping madly, causing gateway timeouts throughout the...

I'm looking for some advice with regard to a two-way encryption algorithm/module for my situation: I currently operate a CentOS 5.9 server with PHP 5.1 installed on it. I have some data that I need to store in an encrypted format (in a MySQL database) and then decrypt when demanded for my...