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We are trying to upgrade from Plesk 8.6.4 to 9.5.2 using the full installer. However, every time the installation reaches the part, "Applying security for D:\.....\Plesk\Mail Servers", the installation doesn't move on. We have MailEnable 3.63. Is there way to see the problem and resolve...

I have faced a recent problem on installing Plesk. MailEnable Standard refuses to install on our D: drive which has more than 2TB of free space. The INSTALL-STANDARD.LOG shows: Title: MailEnable Installation Source: C:\WINDOWS\Installer\Plesk\070326.13\MailEnableStandard.exe This...

When I did a manual Plesk Backup to a Z:\full backup.psa, which is a NAS drive of another server, it works. However when I tried to do the same thing for the schedule backup, it failed with an email stating: Backup error. Could not find a part of the path "Z:\full backup.psa". I have...

Mambo CMS not working After patching using the rpm command from the recent psa-7.5.4-fc3.build75060322.08.i586.rpm.tar.gz which is available from the website, Mambo CMS icon fails to work. It reports: File "/usr/local/psa/var/cgitory/Mambo-4.5.2-5/info/info.xml" isn't readable 0...

Dear all, Currently when my users compose and send an email using the webmail, the email does not keep a copy in the webmail sent folder. This is basically there is no such folder existed in the Horde webmail. How can I enable this? Thanks Ng Cher Choon

Qmail is having a critical problem with same email name for different domains. I am using FC1 and Plesk 7.5.4 One of my customer who owns several domains in our server is complaining that his emails are being received to one particular domain and at the same time being received to the...

After upgrading to Plesk 7.5.4, the application vault software fails to be installed on one of the domain. When my customer is trying to install Webcalendar onto his domain, Plesk reported that he could not do so with the following message: Disk space The required resource is not available...

Dear all, How do I enable domain administrator to drop email attachment based on certain file extension? This will be useful for domain administrator to configure such setting themselves. Thanks

I have this strange problem with Mail Group. After I have created several mailboxes and decided to create a mail group to selectively choose the mailboxes, I can't see any mail address of the domain. Under the Mail Names, it only indicates, "No Address". Rightfully, it should list out the...

I have tried this on the Plesk control panel: From the Server->Mail, choose "authorization is required:" for Relaying option and ensure that SMTP and POP3 are enabled. Next I created an Email account in a new profile in Outlook Express that uses one of the domains in Plesk. For example, I...

One of my domains is having some problems when the domain user wants to schedule some updates using the scheduler. The moment he clicks onto the scheduler icon, he encountered the followings: Warning: mysql_query(): Unable to save result set in D:\Program...

I wish to know a few things about SSL and hope that some experts can help me out with these questions 1) I have successfully got a cerificate issued from Thawte. When I uploaded the cerificate, it is not used until I assigned it later in the IP Address. When I read the documentation from...

This problem occurs in FC1 in Plesk 7.53 with Horde webmail. When we send out emails without attachments, it was successful. However, it failed to send out with any composed mail with attachment. When we attached an attachment of size less than 2MB, there is no problem. When we send...

Let us open this thread onwards for reporting new bugs, shall we, rather than making further complains? I would like to report a few bugs on deletion of subdomains and backup. When a domain user was doing some programs and somehow it got halted due to some databases programs, he felt that...

After installing XRMS, I managed to login as the administrator to create a customer company profile. But when I click on the activities menu, I encounter the following error in activities/some.php: Unable to execute your query. Please correct this error. You have an error in your SQL...

I am using Reloaded 7.52 in FC1. I am trying very hard to get VPN module working since Reloaded 7.51 but in vain. In Reloaded 7.52, I encountered further problem and the problem is getting worse. When I tried to save a VPN connection settings in the Preferences of the VPN module, I get the...

Traffic Sorting Bug! As an admin level, I click on Domains and it showed me a list of domains that are currently registered. Everything looks fine. When I tried to sort the list of domains according to the Traffic in ascending order. I found that one single domain whose Bandwidth exceeds 2Gb...

I encountered the following immediate attention from the Plesk Control Panel: "You are currently operating within the grace period of your product license. To update your product license select the Retrieve Keys option from within License Manager." When I click on the Retrieve Keys...

I am facing some problems with VPN. After ensuring that the firewall is configured with port 1194 enabled, I downloaded the Windows Client Package from the VPN module. Next, I installed the TAP-Device and ensuring both the VPN keys are correct both on the Client and Server site. When I...