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Hi Everyone, After switching to Dovecot and installing the Email Security Extension all users who have POP3 accounts are re-downloading all their emails. Is this a common occurrence and does anyone know how to prevent this? Thank you, Jayson

Hello, Centos 7 postfix Just had a customer have their email hacked and used to send spam. I was surprised to see maillog shows the sasl_username used for sending was the email alias and not the actual user account. Is this by design? Or, does it indicate a configuration issue? Thanks,

Hello, I recently upgraded to 12.5 and have enabled Fail2Ban. I'm getting complaints that it keeps blocking a customer trying to use his configured Web_User account. I'd rather not whitelist his IP and wanted to check xferlog for reasons for blocking. Under his domain logs the last entry I...

Hello, I have the Plesk Slave DNS Manager extension configured with a bind 9 slave server installed on Centos 6. It seems to work and allows queries from the localhost. Anyone know where I would put the allow-query option for each zone on a slave server? If I set allow-query to any in...

Hello, I have Plesk 11.09 on a Centos 6.3 box. Recently to deal with the high spam volumes I turned on greylisting for all domains. After a few complaints I tried to turn it off for select domains. However, it does not seem to matter if I un-select per domain. Home>Tools & Settings> Spam...

Hello, I have seen lots of spam in my postfix queue coming from apache with no php script listed. Jan 30 14:48:09 majestic postfix/qmgr[29260]: D11DEECD1F1: from=<>, size=11154, nrcpt=1 (queue active) <[email protected]>, relay=none, delay=0, delays=0/0/0/0, dsn=5.0.0...

Hello, An update ran early this morning, 11.0.9 Update #29, last updated at Dec 11, 2012 04:04 AM Now everyone sending email is getting Server error: '554 5.7.1 Relay access denied Anyone else getting this? Any idea how to fix it? Thank you,

CentOS 6.3 with Panel 11.0.9 Update #15 Hello, I have been having spam appear in my queue originating from external network without using an authenticated account which I appear to be relaying. subject "СТРОИТЕЛЬНАЯ ДЕЯТЕЛЬНОСТЬ" sender...

Hello, I have upgraded from a 10.4 Plesk (Linux) to a new VM Linux and Plesk 11.x One of my users contacted me about a problem editing their website and when I try to edit the site using Web Presence Builder I get, Error: The site with UUID "a4b0a568-da7c-f8ee-49ac-5ec98..etc.." was not...

Hello, I have recently moved to Plesk 11.09 on a virtual Centos environment. My old 10.x key did not get transferred during the migration and I have been trying to get another key for the new install. Does anyone know of an address I should be contacting. I have emailed...

Hello, Seems like another problem with my recent migration to 11.09 from 10.4.x Customers are having email rejected because Postfix is attempting to send using their website ip, which is shared. In their DNS I have my email server listed as their MX. It is on a completely different...

Hello, I have some mail users who have been unable to login to the control panel to affect any changes to their email configurations since the last upgrade. Now after migrating to a fresh 11.x install I tried to create another account for one user with control panel privilege, but it says...

Hello, Does anyone know how I can get the application vault component to show in the autoinstaller? Platform is Centos 6.2 Thank you for your help,

Hello Everyone, I would like to migrate my Plesk 10.4.x on Centos 5.x to a new Centos 6.2.x on a Virtual Platform. I installed a clean Plesk 10.4 on the server and used a trial key. I had hoped I could do a few test migrations on a some non important domains and if all went well move every...

Hello, I been tasked with moving our Centos 5.7/Plesk 10.4.4 server to a new facility with new ip addresses. I thought this would be a good time to move to VMware and after some post P2V lvm boot problems things appear to be working nicely. I used reconfigurator.pl to change ip addresses...

I have been manually updating dns for domains when I get the following error when accessing the DNS settings for one subscription(domain), ERROR: PleskException Table::select() failed: no such row in the table Additionally, an exception has occurred while trying to report this error...

Hello, I'm looking for the proper method for updating all zone files TTL in preparation for a server move/IP change. I see some old stuff and windows stuff and I just want to make sure Plesk 10.4.x on Centos has the same details. UPDATE dns_recs SET val="900" WHERE type="SOA" AND...

Hello, ps ax tells me sh -c /usr/bin/webalizer -c /var/www/vhosts/dom.domain.com/conf/webalizer.conf etc. I have changed actual name to subdomain.domain.com. However, when I upgraded to 10.x last summer, this domain left me because of all the problems. They have not been on my server...

Hi everyone, This is just a fyi on the auto update that ran for me on Jan 20th. Centos 5.7 64bit php 5.2.x mysql 5.x Checking up on customer complaints I found many domains loading default plesk pages. After generating a support ticket I tried various options including what was...

Hello, I had downloaded hundreds of extra templates for my Sitebuilder 4.x install. Does parallels offer additional templates for download in Web Presence? Regards,