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After upgrading from 9.x to 10.0 all sites (subscriptions) I had lost the customized Custom error documents. The upgrade replaces the Custom page files with the generic files, so if you have customized error docs, back them up first, then upload to the error_docs folder after the upgrade.

My daily backup stopped at 33% on Friday morning and is still stuck there. I can't find it anywhere. Have rebooted the server and it appears in the CP as backing up task working, but it is not. There is no process to kill, can't even find it. Any ideas? It has stopped the backup process from...

PMMCli-Daemon keeps send me an email message every 30 minutes with exactly the same message, but I have no idea why. There is no backup by this name. Message is: Backup task finished. Task was created by server with guid (7a6047f0-461e-4521-9bf1-713db68736c5) Creation date is: 2010-Apr-18...

My server crashed and this is the log from when it crashed. Can anyone tell me what OOM-KILLER is??? What caused the crash? I'm running PSA 9.2.3 with CentOS 5 Apr 13 11:47:55 ip-208-109-XXX-XXX kernel: rpc.idmapd invoked oom-killer: gfp_mask=0x201d2, order=0, oomkilladj=0 Apr 13 11:49:51...

I just upgraded from 8.6 to 9.3 and now I have no license error: Error: The license key is invalid. In order to use the Parallels Plesk Panel, please obtain and install a new functioning license key. The amount of currently used resources overrides the limits defined by your license. =======...

Has anyone with a dedicated server at Go Daddy upgraded from Plesk 8.6 to 9.0 yet? I know that they still don't support it. Tech support said: At this time we are only supporting versions up to Plesk 8.6. You have the ability to upgrade to Plesk 9 but there are functionality issues with...

I have a dedicated server through GoDaddy running Plesk 8.6 - I see that the CP is now up to 9.2, but Go Daddy still does not offer support for anthing above 8.6. Why is it that you bring out updates, yet your vendors don't offer support? It sems that I pay my mothly lease on the software...

Trying to login to Plesk 8.6 and get this message: Components::componentUpdate() failed: Unable to exec utility packagemng: Empty error message from utility. 0: /usr/local/psa/admin/auto_prepend/auth.php3:530

I've been having problems with Plesk 8.6 on a dedicated server at GoDaddy but have been told by their tech support that Plesk 9.0 is not approved for use on dedicated servers (obviously, there dedicated servers are not stand alone) and if I upgrade it probably won't work. My Plesk updater gives...

I upgraded to 8.4, the server failed, so I re-formated server and re-installed a fresh OS with PSA 8.3 the did a full restore using the most recent backup. Do I need to update to 8.4 again before restoring as I got these errors: WARNING: Backup file has wrong signature for this server...

I spoke to Zend about errors on Plesk and the said there was an issue with Plesk and Zend - I have used their supplied files and the problems went away. My system is: Plesk 8.2.1 CentOS4.2 PHP 4.3.9 I also made theses changes after installing Optimizer: Edit the includer for ioncube...

Since upgrading to 8.2 (COS 4.2)from 8.1 I am getting a lot of service stopped messages, and I assume, services closing down, although whenever I check they seem to be running. Mostly IMAP/POP3 and WEB SERVER. Here is a typical log: Events: [Jul 27, 2007 01:51 PM] 'Plesk SpamAssassin'...

Due to a simple mistake "chown name /" done from a shell command in a domain directory, most of the files/directories on the server now have the incorrect permissions starting from /. I can't log in as root because the passwords files has been changed and root doesn't have access. I used cron...

After upgrading to 8.1.0 from 8.0.1 and the SSH access has failed. Here is the error message: login as: europac [email protected]'s password: Could not chdir to home directory /home/europac: Permission denied -bash: /home/europac/.bash_profile: Permission denied -bash-2.05b$ If I...

I just upgraded from 8.0.1 to 8.1 PSA CP and now I can't log into the root as SU. States that I'm not logged in at all, but I am in when I list. Here is the log. I use Putty. login as: euroxxx [email protected]'s password: Access denied [email protected]'s password: Could not...

MySQL/CGI failed - PSA Failed I getting the following error. MySQL and CGI have stopped working. Think it may be permissions related. Any ideas?? ERROR: PleskFatalException Unable to connect to database: get_admin_password() failed: file_get_contents() failed: 0...

Server is dead: ERROR: PleskFatalException Unable to connect to database: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111) 0: /usr/local/psa/admin/plib/common_func.php3:174 psaerror(string 'Unable to connect to database: Can't connect to local MySQL...

I (and a number of my clients) are having problems uploading via FTP to the server of any files over about 2-4mb, it returns a fatal error message and retrires, but never succeeds. This started with the upgrade to 8.0. Have checked all of the ProFTP settings, have extended timeout to 30mins...

After upgrading from 7.5 to 8.0 on Linux, I have a server wide error affecting all clients for FTP upload. :confused: I can ftp download without error, but any ftp upload stops if the file is more than about 1mb depending on connection speed. It is not timing out and I have added a 30min...