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license

  1. L

    Issue Plesk Onxy 17.5, license not updated, feedback- instead of key-server accessed

    Hello, we are using the latest version of Plesk Onyx 17.5.x on serveral CentOS 6.9 and 7 servers. On two of the CentOS 6.9 servers the license key is no longer updated. On other servers with the same environment it still works. If you try to update the key on the affected servers via Plesk...
  2. C

    Resolved Change license from one linux server to another windows

    Hello, I have a plesk license valid until December 2019 on a linux server that I will stop using. My question is, can I use this license on another windows server until it expires? If so, how should I make that change? Thank you
  3. Sysop

    Issue Plesk Onyx Web Host Edition Trial

    Hello, I have a client who wanted to try out the web host edition of Plesk Onyx on their server, although it doesn't appear this is an option anymore as they get a trial key for only the "Web Pro" edition. Is this the only edition a customer is able to try now? There used to be three options...
  4. K

    Question Can I use Plesk onxy license for Plesk 12.5 ?

    Hello forum, I'm taking care of Plesk 12.5 Server for one of my customer. I'm buying license for that server from Plesk Partner I have contract with, but he asking for price raise which is double of the price at plesk.com. So I'm thinking purchase license directly from plesk.com, but problem is...
  5. D

    Question Applied new plesk license to existing Plesk Prodution

    Our company is using a 2 Plesk Web Host Edition - dedicated server licenses which were are not going to renew on the next renewal date 1-Feb-2018 We are going to buy 2 new Plesk Web Host Edition - dedicated server licenses (yearly billing) to replace the current licenses: Buy Plesk - Plesk...
  6. I

    Question WebSoftSolus

    Hi, does anyone know this company which is reselling Plesk licenses? Pricing and Licensing Plesk - WebSoftSolus
  7. F

    Issue Error during enabling modsecurity firewall

    Hi, when i try to enable modsecurity on my plesk (onyx 17.5.3 last update) i've this error : ModSecurity: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" not changed gpg: Total number processed: 1 gpg: unchanged: 1 gpg: Signature...
  8. 9

    Issue Dr Web Key file was not found! (No such file or directory)

    Hello, I purchased new Plesk license with Dr Web Antivirus. But it said the key file was not found. /etc/init.d/drwebd restart Restarting Dr.Web drwebd... . Dr.Web (R) daemon for Linux/Plesk Edition v6.0.2.1 Copyright (c) Igor Daniloff, 1992-2017 Doctor Web, Moscow, Russia Support service...
  9. D

    Question Licensekey can't be updated

    Hi, i nearly have this with all Plesk Servers, each Month i get a notification via Email, that the Licensekey can't be updated. What can i do here? 5224 ka.odin.com Connection Successfully Mainly i use Plesk Onyx (before only 12.5) and Debian 8.x Also i have a Server where i cant get...
  10. N

    Issue Plesk license using wrong IP

    Hello everybody. I have a dedicated server with different IPs (the main starting with 37 [this is the main ip of the server, eth0], few 178's...). This is the third year so I updated the license last january (it is supposed to expiry on Jan 22 again) without problems but this time something...
  11. L

    Resolved Reselling licenses

    Hello, I just wonder what is the difference between official and resellers license. Does Plesk provide support same support? For example, if you buy a license via Azure. Thanks.
  12. N

    Question License

    Hi, I'm having problems finding a clear answer on this on the site, but I'm able to order a Plesk 12 license through my server provider, am I able to use this to upgrade to Plesk Onyx? Thanks
  13. D

    Resolved Is it possible to have a testing plesk installation on a virtual PC

    I would like to try out a few new installations once in a while, an I have also begun to get an interest for building some extensions for plesk with some of the features I find missing myself, and probably also something others could have some usage from. But I'm not to happy about trying...
  14. Bitpalast

    Question How replace a reseller licence with a Plesk licence?

    We would like to trade "web host edition" licences in existing Plesk installations. We are currently using licences from a Plesk reseller. These do not include support from Plesk. We want to replace the existing licences with licences that we lease from Plesk directly to get access to support...
  15. JRsz

    Cannot install new plesk license: ERROR: Call to a member function getURI() on null (Form.php:198)

    For some days now Plesk tells me, that I have to pdate my product license. But each time I click install Key or rollback key I get the following error message: ERROR: Call to a member function getURI() on null (Form.php:198) Can anybody help me and if you need any more information just let me...
  16. Z

    Trial license 502 Bad Gateway error

    Hi, I did a fresh install of PLESK 12.5.30 on Debian 8. I tried to put a trial license key i license manager but every time I got 502 Bad Gateway NGINX error. So far I tried solutions: http://kb.odin.com/en/118757 - not working http://kb.odin.com/en/126289 - not working...
  17. Y

    Failed license retrieve and insert

    ERROR: PleskFatalException: StatInfo->getProductVersion failed:devices number <= 0 Additionally, an exception has occurred while trying to report this error:PleskFatalException StatInfo->getProductVersion failed: devices number <= 0(functions.php:76) plesk 12.5.30 centos 7 i cant retrieve...
  18. M

    Limits of license

    Domain aliases are not counted at the time of exceeding the limit of domains, and i suppose subdomains not, but redirects of domains if they ?. I need to create multiple redirects of domains that it will exceed my license limit. Do I need to increase my license?
  19. G

    Plesk 12 license compatibility w/older panels?

    I'm not sure if this is a question for the Plesk 12 or the Plesk 10 forums, so I've committed the cardinal sin of crossposting. I can't find a way to buy a Plesk 10 license, and I really need one as part of a sale (within which there will be a server clone/migration/etc). Can I use a Plesk 12...
  20. G

    Plesk 10 needs a license - can I use 12? Licensing compatibility

    I have a Plesk 10 server that I need to "split" into two servers as part of a sale. (Fun!) This of course means I'm going to need to do some re-IPing, but also that I need a license for one of them. Is the Plesk 12 license compatible with Plesk 10 machines? Can I buy a Plesk 10 license...
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