• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

lightsail

  1. R

    Question Can't setup Plesk on Amazon Lightsail

    I just install Plesk on my Lightsail instance. When i will setup Plesk via One Time Login (I get it from run sudo plesk login | grep -v internal:8 command in SSH), the page always redirect me to Plesk page login (https://cool-easley.ip-address.plesk.page/login_up.php). What should i do?
  2. F

    Resolved Impossible to connect with customized URL

    Hi, I got an instance with Amazon Lightsail (Ubuntu) running with Plesk. My domain is managed through Amazon Route 53. I changed the URL of plesk by plesk.mydomain.com I created a record (A) in Route 53 to link subdomain plesk.mydomain.com with my IP address used by Plesk. I installed let's...
  3. LordLiverpool

    Question Instructions for setting up email on an AWS Lightsail server running Plesk for WordPress

    Hello Plesk Are there any instructions on how to setup email on an AWS Lightsail Instance running Plesk. I'm using the Plesk server to host a WordPress website. The Wordpress website is not sending any transaction emails e.g. User Registration, Password Reset, Contact Forms etc. Do I need to...
  4. randypetersen

    Resolved AWS LightSail UBUNTU v16.04.7 to v20.04.05 preferred procedure / method

    Just a quick question on what's the preffered method to update my PLESK aws lightsail instance. I figured I would create a new instance setup PLESK and then import a backup from my previous instance. Sorry for the simple question, if there is a standard readme or documentation, please let me...
  5. S

    Issue Can't receive emails

    I am running my Plesk instance on AWS Light Sail and I recently did a fresh install on it. I'm able to use SES to send out emails through Postfix (I did request to have port 25 removed but I am waiting for a response from AWS) I tried sending an email from one of my gmail accounts to my...
  6. B

    Issue Mails can not be sent, but received on AWS Lightsail

    Hello, I'm using the latest version of Plesk on an AWS Lightsail Ubuntu instance. I'm able to receive emails, but I can not send them to my private Google mail account. This does not happen when I send emails from [email protected] to [email protected]. I got a static IP and also opened all the...
  7. R3DC0D3

    Issue Lightsail Plesk Can't Access Domain Name..

    Hi plesk, I start AWS lightsail plesk, So problem is when entry FTP with ssh key access to files BUT can't access vhost/domainname/ "Directory /var/www/vhosts/DOMAINNAME: permission denied" Seriously i dont understand please check attactment
  8. V

    Question Let's Encrypt wildcard SSL in Plesk

    Hi there, This is the first time I am using Plesk after years of using cPanel, so please consider me as a newbie ;) I have some questions, but let me explain my scenario first. I have a Wordpress multisite in a VPS. Let's use domain www.example.com for this discussion. In the current apache...
  9. LordLiverpool

    Resolved Secure Plesk with an SSL/TLS certificate

    Hello Plesk, When I goto to my server I'm greeted by the Chrome certificate error screen. Upon logging in Security Advisor tells me to secure my server with an SSL certificate. But when I try to install the LetsEncrypt certificate on my AWS Lightsail Server. I get an error message to say...
  10. A

    Resolved Lightsail with Plesk Web pro 30 domains

    Hi, I see lightsail have a plesk version with 3 domais limit, It´s posible use lightsail with plesk Web Pro? This plesk versión have a 30 domais limit, can I use plesk dns zones instead of the 3 dns zones of lightsail? Regards!
  11. LordLiverpool

    Question Alarm Level Changed

    I got an email from my server to say: Server health parameter "Disk > Partition "/snap/core/7713" utilization" changed its status from "green" to "red". Server health parameter "Disk > Partition "/snap/amazon-ssm-agent/1455" utilization" changed its status from "green" to "red". Server health...
  12. V

    Resolved ERROR while trying to check the hostname

    I had this on two of my servers: " Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Downloading file products.inf3: 0% Downloading file...
  13. J

    Resolved Lightsail vs Plesk DNS

    Does anyone have an Amazon Lightsail specific guide for configuring the DNS relationship with a Plesk instance? It seems like I need to disable my Plesk DNS Service in order to use Plesk on Amazon Lightsail.
  14. C

    Question Lightsail Plesk Instance - Preview Site prior to DNS propogation

    Testing out the Plesk instance as a potential web host for some small sites and I haven't found a way to preview a site prior to moving the domain to the Lightsail instance IP address. Typically with hosts, I can create a site and view that site at ip.add.res.xx/~siteroot. Is this...
  15. G

    Question Prevent admin access on multiple domains.

    I've recently installed Plesk on an Amazon Lightsail server. I have set up several domains on the server. However, I want to access Plesk admin on port 8443 on only one of the domains. Currently you can go to port 8443 on any of the hosted domains and access the admin screen. I want a "master"...
  16. P

    Issue Lightsail install: Ubuntu and Plesk

    OK, I've gone through the steps to install Plesk on a lightsail instance through AWS. I added the ports and I can SSH in and I ran the install script and got the "secrets". What is the admin name? I've tried admin, Admin, administrator and Administrator, using the key (after the =) from the...
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