• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

migration & transfer manager

  1. E

    Issue Emails migration between servers very long...

    Hi, We use "Plesk migration tool" to migrate a website to another server. No problem for the website (60 Go) migration. About 1 hour for all the process. Trafic: 100 Mb/s. We made the same thing for emails but it's very very slow.... 30mn for 1Go. We have 50 accounts with 300 Go of emails...
  2. Amin Ghiasi

    Issue MIgration failed with exit code: 30

    Hello I tried migrating accounts from DirectAdmin server to Plesk Onyx and got this error: Failed to collect information about objects on source server Cause: Command execution failed on the local server with non-zero exit code. command: rsync -lr --chmod=Fug=rw,o=,Dug=rwx,o= --timeout=30 -e...
  3. ismail el moussati

    Question upgrading server or new server better, Plesk

    Hi sirs, as my vps will expire in about 3 weeks, current one has 4GB RAM 20 GB storage, I would like to upgrae it to 40GB + 50 GB and 8 GB RAM, but it seems plesk cant detect all the changes automatically. Can i buy VPS and install fresh Plesk and use migration tool to import the old plesk with...
  4. M

    Plesk migration subdomains issue

    Hello support! We are at migrating domains from WEB1 to WEB2 via Plesk "Migration manager". Usually we dont have domain on WEB2 when it is migrating from WEB1. But one domain, test.com are exist on both server, but with different set of subdomains. I have tried migrate WEB1 test.com to WEB2...
  5. P

    Issue SSL certificates not migrated

    Hi, We did migration form one Plesk Onyx server to other Plesk Onyx but SSL certificates only partially migrated. It looks mostly subdomains are affected. And if transferred not put under subdomains but under main domains without ability to choose for subdomain. We have bought and free Let's...
  6. M

    Resolved Migration from Plesk 11.0.9 to Onyx 17.0.17

    Hi, Trying to migrate from Plesk 11.0.9 on Red Hat Enterprise Linux Server 5.11 (Tikanga) to Onyx 17.0.17 on CentOS 6.8 using Plesk migrator and getting the following error when trying to connect: ---------- Failed to check Plesk API connection to target Plesk server: Command execution failed...
  7. gilleskom

    Issue Let's encrypt Error

    Hi just make a migration of my domains contents to a new server with Plesk Migrations- & Transfer-Manager But the certificat won't be genereted see error log. How can I retreive my certicates? Thanks for your help. ------------------------- Error: Error by the Installation of SSL-Zertifikats...
  8. NicolasP.

    Question Migration from Ubuntu to Centos

    I am trying to migrate my Ubuntu 14.04 server to Centos 7. And I am getting the following error: [Migration] Service plan 'Unlimited' on source server has PHP handler that is not installed on the target server: running in unknown mode. Another PHP handler was selected for that service template...
  9. A

    Resolved Plesk Migration "Finish Migration"

    Hello, We ran plesk migration to get the sites over to our server. We did this about a week or two ago. Long story short, we did everything except "finish the migration" and now our source server has died. Alot of the sites on this server are static sites with no emails. So we just...
  10. TomP

    Resolved Migration from Plesk 11 to Plesk Onyx 17 rsync errors

    I have several sites being migrated from Centos 5.9; Plesk 11.0.9 to a new ‪CentOS Linux 7.3.1611; Plesk Onyx 17.0.17. I ended up with a common error from all the Drupal sites. I set the Drupal sites up on the old server using a multi site setup that shares a single Drupal installation. The...
  11. Noam Harel

    Resolved migration problem

    Hi I had serveral websites migrated from plesk 11.5 (ubuntu 12.04) to plesk 17 (Centos 7), and everything looked OK, when all the sudden i started to get this error: "Failed to connect to target Plesk server by Plesk API: Plesk error [1006]: Access to API is disabled for XXX.XXX.XXX.XXX" i...
  12. TomP

    Resolved Migration from Plesk 11 to Plesk Onyx 17 mod_python problem

    I'm moving several Drupal and Wordpress based sites from a Centos 5.9; Plesk 11.0.9 to a new ‪CentOS Linux 7.3.1611; Plesk Onyx 17.0.17 Update #12. The only error I'm getting that worries me is: "The component mod_python is not installed on the destination server. mod_python will be unavailable...
  13. P

    Resolved Migration process dont copy contacts from Roundcube webmail

    Hi. I am migrating some domains from the version: Plesk 12.5.30 Update #55 To the version Plesk Onyx Version 17.0.17 Update #11 I have detected that the migration process does not copy the users' contacts calendar in Roundcube. Anyone know if it's normal or it's a mistake? Regards Pedro
  14. P

    Issue Plesk migration - Dovecot is not installed on the destination server. Fail

    Hello. I want to migrate a subscription from: Server A. Plesk versión: 12.5.30 update 55# with Postfix and Dovecot mail service active. SO: Debian 8.6 to Server B . Plesk Onyx: 17.0.17 update 9# with Postfix and Dovecot mail service active. SO: Debian 8.6 When I tray to migrate the...
  15. S

    Resolved No such file or directory Abstract.php:144 when migrating

    --------------------------------------------------------------- Plesk Panel Onyx, 17.0.17, Ubuntu 16.04.1 LTS, x86_64 PROBLEM DESCRIPTION When migrating sites from another Plesk server using Migration & Transfer manager, the following error occurs: Internal error ;-P ERROR...
  16. EnriqueR

    Resolved Migration error same client

    I am trying to migrate a subscription from a Plesk VPS 12.5.30 to another Plesk VPS 12.5.30, but it gives me error in the migration. I think the problem can come in that a few days ago I did a migration of a subscription that belonged to an X client and today I'm doing another migration from...
  17. U

    Resolved 503 Service Temporarily Unavailable after migrating locked Plesk accounts

    I am running Plesk 12.5 on a debian server. I migrated all user accounts in locked state from another Plesk Installation. After unlocking all of them, the (Apache) webserver still throws a 503 error when accessing the sites even though they are shown working in plesk. There is only one of 15...
  18. F

    Issue Problems migrating from Ubuntu, 12.5 to Debian, 12.5 - Permission denied (publickey,password)

    Hello, I'm a beginner and don't normally run Linux servers. Problem is: I've got a server running Ubuntu 14.04 that I have to migrate to a new server which is running Debian 7. My only goal is to save and migrate the data from the old server that will get deleted after (so even if I break...
  19. hansitheking

    Issue Migration error: Unable to count messages in mailboxes

    Server: Ubuntu 14.04.5, 12.5.30 MU 47 At the moment I am trying to migrate my installation to a new server. Both are on Ubuntu 14.04.5 and the current Plesk version (12.5.30 MU 47) and alle updates are is installed. In the migration log I always find the following lines for alle Domains. |-...
  20. Fernando Guijo

    Issue Plesk Migration & Transfer Manager Error: Permission denied.

    I have installed plesk migration tools, but when I click on Tools & settings > Tools & resources > Migration & Transfer Manager I get an error, a red ribbon with "ERROR: Permision Denied" on top of tools & settings page. (System: Windows Server 2012 R2 Std + Plesk 12.5.30) Thanks,.
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