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onyx

  1. Kris

    Resolved Plesk 12 to Plesk 17 breaks my site :(

    Basically i lost everything, lucky I have back ups. Every time update to Onyx my site breaks, i can see the default home page, however, when i try to log in get an error, i tried about 5-6 times already... any ideas what I'm doing wrong? I'm using the upgrade feature within Plesk 12 - is that wrong?
  2. AndyM

    Issue nginx 502 Bad Gateway when using https with webmail subdomain

    Operating System: Ubuntu 12.04.5 LTS; Plesk Onyx v17.0.17 build1700161028.14 Apache, nginx, PHP-FPM 5.6.30, Fail2ban, Dovecot IMAP/POP3, QMail, SpamAssassin After struggling for many hours and researching forum threads, I cannot figure out how to configure nginx to allow access to webmail...
  3. K

    Resolved no ftp connection - couldn't open /etc/ftpusers

    I am unable to connect using FTP with TLS/SSL on Plesk Onyx. Running service xinetd status taught me: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers Solutions like these don't solve the problem. Security settings are set to allow only FTPS connections. Checked with setting this to...
  4. Iman Gozal

    Resolved ModSecurity is Enabled but is not Working on Windows

    Hello There, On one of my Windows servers which is powered by Plesk Onyx, I've noticed that one of my websites was hacked by SQL Injection. I've checked it and found out that ModSecurity is not working at all. In %plesk_dir%\ModSecurity\vhosts\... The last log was written in about two months...
  5. Giorgos Kontopoulos

    Issue Upgrade to Plesk Onyx 17.5.3 is available. but URL leads to "site can't be reached"

    this morning logging on into my plesk "Plesk Onyx 17.0.17 Update #25 , last updated at May 11, 2017 06:45 AM" I see there is onyx update I click the link and realize there is a component update so click this this first and it completes when I click the OK button (after it has said it was...
  6. F

    Issue Onyx on Windows: one customer can't login, FTP works

    Hi, after updating from 17.0 to 17.5 (on Windows 2012), one customer can't login to the Plesk interface. I changed the password, suspended/unsuspended the account via the Admin UI, nothing seems to help. Oddly enough, FTP access works perfectly for that account, and other accounts can login to...
  7. I

    Resolved Plesk Onyx - Cannot load shared libraries

    Having just upgraded our server from Ubuntu 12.04 LTS to 14.04 LTS and from Plesk 12.5 to Onyx. However I cannot get Plesk to start. When I go to https://xxxxxx.com:8443 I get the 502 Bad Gateway error with the word 'nginx'. I have discovered that the sw-engine service was not running. When...
  8. S

    Resolved Plesk Onyx keeps resetting permissions on a different drive

    Whenever a micro-update is automatically installed by Plesk Onyx, it is resetting permissions on a different drive. I understand the goal (security) of forcing psaadm and psacln to be denied rights outside their respective tree, but I need to be able to store a large media repository on another...
  9. SMAHI

    Resolved Apache not running after mariadb update

    Hi, I've updated mariadb to V 10.1, but unfortunately Apache won't start after that. The loggin shows `Apr 23 13:18:46 XXXXX httpd[3640]: httpd: Syntax error on line 353 of /etc/httpd/conf/httpd.conf` with apachectl -t : ` httpd: Syntax error on line 353 of /etc/httpd/conf/httpd.conf: Syntax...
  10. Dukemaster

    Resolved MySQL 5.7 or better MySQL 5.6

    For the reason that my providers offers now Ubuntu Server 16.04 LTS with Plesk Onyx (64 Bit) as an default-image option. What is recommended by You or Plesk for this environment? Upgrading MySQL 5.5 to only 5.6 or better upgrading to MySQL 5.7? Greets
  11. N

    Resolved Adding and Removing Plesk Components - disabled

    After upgrading to Onyx, the Install / Update Plesk Components options are disabled and we cannot find a way how to enable them. On the Updates source and installation settings, everything is disabled with this note "This field was locked by vendor. Enable it by removing the SOURCE option...
  12. iamshivam

    Resolved Can't login to plesk panel after updating from 12.0 to onyx

    i updated my plesk from 12 to 17 http://i.imgur.com/GOuBwzk.jpg but my login url to plesk isn't working now.. i have access to ssh and my site is running too please help me resolve this problem i'm attaching the installation log before the patches were installed i was able to use :8447 too for...
  13. B

    Question MariaDB change data directory location

    Hi, I'm trying to change the MariaDB data directory from /var/lib/mysql to /my_folder/mysql. Everything is good I can log into mysql in command line but plesk give me a hard time with Zend Errors. I've change my /etc/my.cnf and my /etc/psa/psa.conf to match with the new mysql location but...
  14. Ebrahim A. Senejani

    Resolved DirectAdmin to Plesk Migration Problem

    Issues with subscription xyz.com [9 Apr 17 13:49:32] [Migration] Plesk restore report problem: Deployer has been terminated by exception: Line 29 error: Element 'dnsrec', attribute 'type': [facet 'enumeration'] The value '' is not an element of the set {'A', 'AAAA', 'NS', 'MX', 'CNAME', 'PTR'...
  15. Gopakumar

    Issue No NodeJS apps are running.

    I recently updated Plesk from Odin (v12.x.x) to Onyx (v17). Have Phusion Passenger installed on the prior version. After updating I added NodeJS support too. Everything smoothly went. I uploaded an app with `package.json` and started, I got NPM Install done; all node modules installed. Still...
  16. H

    Resolved Default Site on IP is not changing

    Hi, I try to change default site from Tool & Setting => IP Address but its showing in task process bar. I have rebooted the system but this task process bar is still there from 25 day :( I am attach the screenshot of my plesk panel.
  17. Dario

    Issue Delivery status notification

    Hi, i got plesk onyx 17.0.17 and I'm trying to set up an e-mail address, but when I send it a test e-mail i recive back: "This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 2 second(s):" How can i fix this?
  18. campsjos

    Question Setting environment variables in subscriptions

    Hi! I deployed a Symfony 3 application using Git extension (I loved it) and then tried to install its dependencies trough Composer in Subscription > Applications > Scan > composer.json but it failed due to a environment variable issue (to build a Symfony application in production you need to run...
  19. Fatih G.

    Resolved Renew Let's Encrypt Certificate for Hostname

    Hello, I am not able to renew the Let's Encrypt SSL certificate for the Plesk Server itself (hotsname). I've installed the certificate over Security Advisor -> System -> Plesk. Now there is only this info: "Plesk is secured with a valid SSL/TLS certificate". The hostname I use is...
  20. A

    Issue Plesk 11.0.9 to Onyx: "datatree" driver (for Horde_Perms not found).

    After upgrading on a centos 6 box to Onyx, we get this on our webmails: A fatal error has occurred "datatree" driver (for Horde_Perms not found). Details have been logged for the administrator. This is in the log file (/var/log/psa-horde/psa-horde.log) 2017-03-31T12:11:49-04:00 EMERG: HORDE...
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