• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

subscriptions

  1. LionKing

    Question Create a (temporary) user for suppliers and support to login to a subscription?

    Hi guys. I been searching for a way to create a account for 3rd party suppliers and/or support teams to be able to login to a subscription but the closest i could find was this...
  2. J

    Question Subscription access issue

    I am currently a webmaster and not an admin on a linux hosting that has multiple subscriptions with multiple domains under each. Using Plesk Obsidian. I can modify the domain hosting/IP addresses on subscription A websites but not subscription B websites. The first and third sites are on...
  3. G

    Question Best practices for plesk internal backups with many subs?

    Hi there! I am wondering what the best solution is to set up a proper PLESK full backup. I tried to use digital ocean spaces and also included the plugin to configure it in PLESK. But the big disappointment for me is that PLESK is saving all subscriptions in one file and temporarily keeps that...
  4. Maggew.com

    Resolved Where do I create packages / subscriptions for WHMCS Service Plan Name?

    Do I need to install a plugin? GitHub - plesk/whmcs-plugin Both plesk.com and whmcs.com documentation are not well-detailed. ?? Integration with WHMCS Plesk - WHMCS Documentation and look for Service Plans - they don't exist in Plesk Web Pro Where do I create a specific service plan inside...
  5. N

    Issue User switching between Subscriptions

    Hello! A user we host is experiencing a problem where when they log into Plesk as the admin, if the click on any of the Subscriptions, it then logs them in as the Subscription owner. When they go back to admin, it switches them back to the admin login. Our team can't replicate this using the...
  6. J

    Resolved API RPC - Creating Subscription Error

    Hi, I'm having trouble creating a new subscription on the plesk api. Below is the packet format I'm sending: <packet version="1.6.5.0"> <webspace> <add> <gen_setup> <name>example.co.uk</name> <owner-id>{ownerid}</owner-id> <owner-login>{owner}</owner-login> <ip_address>{iphere}</ip_address>...
  7. M

    Resolved Domain Keys (DKIM), Subscriptions & Service Plans

    Hey Plesk Community, I've run into something I'm not too certain about regarding Subscriptions, Service Plans and Domain Keys. Currently I've setup my hosting for multiple customers which all have Subscriptions associated with a Service plan. Since the one customers Subscription defines all...
  8. hardbrasil

    restore backup from Plesk

    Hello fellas, i am about to restore some specific domains so i select the subscription and i have only 2 options -> Configuration and contents of the selected objects -> Only configuration of the selected objects i am unable to restore only website and database, the second option don't...
  9. Renzo

    Resolved Problem with domain / subscription creation

    Hello, OS:‪ CentOS Linux 7.2.1511 (Core)‬ Plesk version: 12.5.30 Update #32, last updated at May 18, 2016 11:00 AM I've some problem with domain and subscription creation. In Plesk section "Adding New Domain Name", after click on "Add domain" compare "Please wait", and after about 10 minutes...
  10. Bart_NL

    Strange issue with the mail.<domain> records

    Hi All, Im renewing my plesk 12.5 installation so im creating a new Virtual Server with the latest plesk 12.5 installed with all updates. I've created a main subscriptions, lets say 'domainA.com'. When I go to the URL 'mail.domainA.com' I get redirect to 'domainA.com' so that works like a...
  11. I

    Unlock & Sync option 12.5.30

    Hey everyone, This might be a silly question but since the new graphic updated layout with plesk 12 I can't seem to find the 'unlock & sync' button to synchronize subscriptions for a certain plan. Does anyone know where this option went or how to reach it? So far I haven't found the option...
  12. C

    Auto Install Software

    Hello, I'm really new to Plesk, to being a hosting provider in general. I'm really excited to be here. I have a question about what Plesk can do when it receives a subscription creation order. I want it to auto install ownCloud to every new subscription with a domain that is created manually...
  13. J

    Resolved How to update Subscription's Expiration Date?

    Just updated to plesk 12.5 I have 1 subscription that expires tomorrow. In previous plesk versions I was able to update the expiration date per subscription. But now I can find anywhere how to do so. I can't also find anywhere how to customize a subscription - nor the old sync button that would...
  14. S

    Move domains attached to one subscription to a new subscription

    Hello, I have roughly 260 domains in 3 subscriptions on Plesk 12.0.18 CentOS 6 I have a requirement where they all now need their own IP, This means that they now all need their own subscription right? I have been looking at way to via the command line migrate all domains to their own...
  15. T

    Backup Files Occupies Subscriptions' Disk Space

    Hi, We are keep backup files in hosting server. But in this way, backup files occupies subscriptions's disk space. So subscripton hosting limits seems exceed. How can we exclude backup files' size from subscriptions' limits?
  16. T

    Subscription Suspend via API

    Hi, Is it possible to suspend / unsuspend a subscription via API
  17. W

    Best way to separate subdomains?

    Hello and thank you for your time! I am looking for a way to separate subdomains within Plesk. Our old server setup (running Plesk 11) used a single subscription per domain. Within these subscriptions, we added different subdomains (including wildcard subdomains). We were unable to assign...
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