• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue Can't login to support on Plesk site, license is in grace period, and support is not answering the phone

A

Aqua-IT

New Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
not applicable
How am I supposed to contact support when the Sign In link just redirects back to the Plesk homepage, the toll-free support number isn't being answered and there's no way for me to request a call back because I can't sign in to support because the link just redirects back to the homepage....

Can someone at Plesk please reach out to me? I'll DM you my info but I need support and I have no way of reaching it right now.
 
You must log in or register to reply here.

Similar threads

P
Cannot login to Plesk Support
Replies
15
Views
5K
Peter Debik
P
A
Issue The frustration of not getting support
Replies
1
Views
947
IgorG
IgorG
T
Resolved Plesk license renewal - help
Replies
3
Views
4K
tonyolm
T
B
Resolved plesk have accidentally locked me out of support
Replies
2
Views
1K
brownbag
B
X
Resolved Plesk Extension: Plesk Email Security (Very Slow Delivery)
Replies
8
Views
7K
Kaspar@Plesk
Kaspar@Plesk
Back
Top