• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Can't login to support on Plesk site, license is in grace period, and support is not answering the phone

A

Aqua-IT

New Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
not applicable
How am I supposed to contact support when the Sign In link just redirects back to the Plesk homepage, the toll-free support number isn't being answered and there's no way for me to request a call back because I can't sign in to support because the link just redirects back to the homepage....

Can someone at Plesk please reach out to me? I'll DM you my info but I need support and I have no way of reaching it right now.
 
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