• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Inviting everyone to the UX test of a new security feature in the WP Toolkit
    For WordPress site owners, threats posed by hackers are ever-present. Because of this, we are developing a new security feature for the WP Toolkit. If the topic of WordPress website security is relevant to you, we would be grateful if you could share your experience and help us test the usability of this feature. We invite you to join us for a 1-hour online session via Google Meet. Select a convenient meeting time with our friendly UX staff here.

Resolved Error during Plesk Onyx 17.8.11 update 49 --> 50

BigMaras

New Pleskian
Hello,
I'm trying to update Plesk v49 to v50 but I'm reciving error messages.

upload_2019-4-20_20-51-0.png

When I try to do update via web panel update freeze on this window:

DQLVFsm.jpg

When I try to do update via CLI:

Code:
# plesk installer update
Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php73.inf3: 0%
Downloading file php73.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file PSA_17.8.11/plesk-17.8.11-deb9.0-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-17.8.11-deb9.0-x86_64.inf3: 100% was finished.
Downloading Extensions Catalog feed...
Downloading file PSA_17.8.11/plesk-patches-17.8.11-deb9.0-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-patches-17.8.11-deb9.0-x86_64.inf3: 100% was finished.
Downloading file PHP70_17/php70-deb9.0-x86_64.plesk17.inf3: 0%
Downloading file PHP70_17/php70-deb9.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP71_17/php71-deb9.0-x86_64.plesk17.inf3: 0%
Downloading file PHP71_17/php71-deb9.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP72_17/php72-deb9.0-x86_64.plesk17.inf3: 0%
Downloading file PHP72_17/php72-deb9.0-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP73_17/php73-deb9.0-x86_64.inf3: 0%
Downloading file PHP73_17/php73-deb9.0-x86_64.inf3: 100% was finished.
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 0%
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 100% was finished.
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Hit:1 http://security.debian.org/debian-security stretch/updates InRelease
Ign:2 http://mirror.hetzner.de/debian/packages stretch InRelease
Hit:3 http://mirror.hetzner.de/debian/security stretch/updates InRelease
Hit:4 http://autoinstall.plesk.com/debian/PSA_17.8.11 stretch InRelease
Ign:5 http://ftp.de.debian.org/debian stretch InRelease
Ign:6 http://dl.google.com/linux/mod-pagespeed/deb stable InRelease
Hit:7 http://mirror.hetzner.de/debian/packages stretch-updates InRelease
Hit:8 http://autoinstall.plesk.com/debian/SITEBUILDER_17.8.12 all InRelease
Hit:9 http://ftp.de.debian.org/debian stretch-updates InRelease
Hit:10 http://mirror.hetzner.de/debian/packages stretch Release
Hit:11 http://dl.google.com/linux/mod-pagespeed/deb stable Release
Hit:12 http://autoinstall.plesk.com/debian/PMM_0.1.10 stretch InRelease
Hit:13 http://ftp.de.debian.org/debian stretch Release
Hit:14 http://autoinstall.plesk.com/debian/PHP70_17 stretch InRelease
Hit:15 http://autoinstall.plesk.com/debian/PHP71_17 stretch InRelease
Hit:16 https://backup-packages-mirror.hetzner.de/debian stretch InRelease
Hit:17 http://autoinstall.plesk.com/debian/PHP72_17 stretch InRelease
Hit:18 http://autoinstall.plesk.com/debian/PHP73_17 stretch InRelease
Reading package lists...
Detecting installed product components.
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Synchronizing the Debian APT package index files...
Hit:1 http://security.debian.org/debian-security stretch/updates InRelease
Ign:2 http://mirror.hetzner.de/debian/packages stretch InRelease
Ign:3 http://dl.google.com/linux/mod-pagespeed/deb stable InRelease
Hit:4 http://mirror.hetzner.de/debian/security stretch/updates InRelease
Hit:5 http://autoinstall.plesk.com/debian/PSA_17.8.11 stretch InRelease
Ign:6 http://ftp.de.debian.org/debian stretch InRelease
Hit:7 http://dl.google.com/linux/mod-pagespeed/deb stable Release
Hit:8 http://mirror.hetzner.de/debian/packages stretch-updates InRelease
Hit:9 http://autoinstall.plesk.com/debian/PMM_0.1.10 stretch InRelease
Hit:10 http://ftp.de.debian.org/debian stretch-updates InRelease
Hit:11 http://mirror.hetzner.de/debian/packages stretch Release
Hit:12 http://autoinstall.plesk.com/debian/PHP72_17 stretch InRelease
Hit:13 http://ftp.de.debian.org/debian stretch Release
Hit:14 https://backup-packages-mirror.hetzner.de/debian stretch InRelease
Reading package lists...
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 0%
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Version '17.8.11-debian9.0.build1708190409.21' for 'pp17.8.11-bootstrapper' was not found
E: Version '17.8.11-debian9.0.build1708190409.21' for 'psa-locale-base-en-us' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into the log file...

ERROR: Installation will not continue

The apg-get failed with the following message:
Reading package lists...
Building dependency tree...
Reading state information...

Not all packages were installed.
Please contact product technical support.
exit status 1

Any idea whats going on?
 
try this...
"apt update" is not working on Plesk server with Ubuntu or Debian after installing PageSpeed Apache module through Google PageSpeed Insights extension: The repository 'http://dl.google.co...


Login via ssh. Then do a apt-get Update && apt-get upgrade

Then there are 2 links with an error. Disable this Links in /etc/apt/sources.list
then redo the plesk updatecheck on the Plesk Ui

The first troubleshoot what I did was manually update/upgrade from cli but plesk was not updated.

I found solution - the problem was buggy plesk extension - google pagespeed. I had problem with this extension (another topic) and after remove them everything start working. I made update to v50 without any problem, so I think that plesk developers should look on problem with google pagespeed extension.
 
Back
Top