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License error

Discussion in 'Plesk for Linux - 8.x and Older' started by mugpar, Jan 23, 2006.

  1. mugpar

    mugpar Guest

    When i login to plesk it tells me, You are currently operating with a limited product license that requires registration prior to activating the full feature set. To update your product license select the Retrieve Keys option from within License Manager.
    So then i go to retrieve key, and it says, Licensing Server Unreachable: Unable to connect with licensing server.
    Please make sure that your network allows communication to ka.sw-soft.com:5224.
    For more details check system help pages.
    This is on 1and1.
    Any ideas?
  2. phoenixisp

    phoenixisp Silver Pleskian

    Feb 2, 2002
    Likes Received:
    If you have a firewall, be sure to have port 5224 open. That's the port used by Plesk to "phone home."