Input New mail log GUI extension

[Peter Debik]

Providing customers with information about incoming and outgoing e-mail is becoming more and more important.

Could you please explain why you believe this becomes an important feature? What is the business case, why do end users need that information? There have not been changes in typical email usage over the years, why would end users all the sudden need more log data?

 

[Mark_NLD]

For example the new Email Authentication Requirements introduced by Google And Yahoo that will go live February 1st. These measures are only relevant for big senders for now, but will become relevant for more and more senders as the time goes on. Because of this resellers and their customers will start facing more SPF/DKIM/DMARC related e-mail related issues; which they need help with.

At this point in time customers ask us to look in the logs and send them the relevant information. This is very time consuming.

Providing customers with e-mail insights helps greatly in this regard.

tldr; e-mail is getting more and more complicated and a lot is changing / has changed.