• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

backup

  1. P

    Question Exclude a subdomain from a backup?

    I'm having trouble excluding a subdomain from a domain backup. I want to exclude: /var/www/vhosts/mydomain.com/subdomain.org If I can only specify directories relative to the website, I know how to exclude: /var/www/vhots/mydomain.com/httpdocs/some-directory.. But for the subdomain...
  2. M

    Resolved Incrementall backup CLI

    Hello :) The following scenario: I have a script that makes a backup of a certain domain every 2 hours. The command is: plesk bin pleskbackup --domains-name ***.*** --output-file="ftp://****.backupspace.at/backup/backup_test" --ftp-login=***** --ftp-password=******* --incremental If I now...
  3. Jllynch

    Issue An error occurred during the scheduled backup

    Backup manager emails me the following error. Any idea what this means? "The following error occurred during the scheduled backup process: no element found: line 1, column 0" OS CentOS Linux 7.8.2003 (Core) Product Plesk Obsidian Version 18.0.29 Update #3, last updated on Sept 3, 2020 11:05 PM
  4. D

    Resolved How to download a full backup of plesk (not only the .xml file, but the full server backup)

    Hi There! I'm relatively new to Plesk (and to this forum), I have Plesk running on a VPS, which I want to reinstall, but before I do that I want to download a full backup. It seems that if I download a "full" backup from the backup manager in Plesk, it only downloads a XML file with references...
  5. Will-NYESDigital

    Issue Backing up issues causing disk partitions to be almost full due to incremental's

    Hi all, Please see below the issue I am having: PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.28 Update #3, last updated on July 21, 2020 - CentOS Linux 7.8.2003 (Core) PROBLEM DESCRIPTION The incremental backups are backing up files that do not require to be...
  6. B

    Question Which Backup-Style is recommend ?

    Hi There are some Backup Options in Plesk but I don't know what's the best. First I do server-wide backup tools & settings ⇾ Backup Manager. That's no Problem. But now the second thing : There are 2 Styles Subscription ⇾ Domain ⇾ Backup-Manager or Subscription → Domain (login as Customer) →...
  7. S

    Issue Scheduled backups stopped running

    Plesk 18.0.28 update 3 CentOS Linux 7.8.2003 I have daily scheduled backups running at 01:15 in the morning but the last scheduled backup to run was on the 2nd July before the 18.0.28 Update 1 ran which may or may not be coincidental. I have checked for stuck jobs of which there were none, I...
  8. B

    Resolved Plesk backup with message Encoding::encode: source UTF-8 encoding declared, but invalid UTF-8 sequence occured

    Created scheduled backups half year ago, backups are done each week, two weeks ago started to get such error: "Encoding::encode: source UTF-8 encoding declared, but invalid UTF-8 sequence occured. Falling back to ISO-8859-1" Found post about this problem, removed all files that where listed...
  9. F

    Issue SFTP backup failing

    Hello, I've been trying to get SFTP to work so I can create remote backups. The backup is failing with the following error however: I haven't found anything that can help in the plesk support pages and I have no idea where to look to get to the root of the problem.
  10. T

    Issue FTP Backup error

    Hi, my Plesk installation makes a daily backup to an FTP server, but every backup ends with an error or warning. The most common one is the following: WARNING: () Unable to find base backup for creation of incremental one, the full backup will be created. Error: Failed to exec...
  11. LTUser

    Resolved Migration on the same server possible?

    Is there any way to migrate from Ubuntu 16.04.6 LTS and Plesk Obsidian Version 18.0.27 Update #1 to Ubuntu 18 or 20 and Plesk Obsidian Version 18.0.27 Update #1 like this way:? First, on Ubuntu 16 start Migration to /sourcetmp. Then install new Ubuntu 18 or 20 and Plesk Obsidian Version...
  12. H

    Input Scheduled backup to google drive for free

    Please do add this feature for free instead of subscription based. At least let us backup specific database.. It is highly recommended.
  13. hansitheking

    Resolved Backup fails since update to Plesk Obsidian 18.0.26: "Unable to validate the remote backup"

    I am running my server with Ubuntu 18.04. Since the Update to Plesk Obsidian 18.0.26 the incremental backup to my FTPS server fails with a message like this: Error: Export error: Size of volume backup_2004190206.tar 2144821247 does not match expected one 2146435072. The remote backup may not be...
  14. digitalosaurus

    Issue Cant restore Backup

    Hi! I made a new installation of my plesk. I made a backup beforehand but now I cant restore it! On the one hand I get exit status 1 over the cli plesk bin pleskrestore --restore /backup_info_2004091208.xml.tar -level server -ignore-sign -backup-password "Tkubwp123" Unable to find file...
  15. M

    Issue Error: The backup you are trying to restore was created in an unsupported Plesk version and cannot be restored. Use the Plesk Migrator extension to tr

    Hi, in Backup Manager, I get this error after clicking on any backup: Funny thing is that if I wait a few seconds and reload the same page example.com:8443/admin/backup/restore/?type=ftp&dumpId=backup_2004040128.tar in browser with F5, it starts working. I found a support thread [FIXED...
  16. S

    Wordpress backup and restore

    Hi, One domain 3 different individual wordpress website. So how can backup individual website through plesk panel? Thanks.
  17. ShyamM

    Resolved Incremental backup - Full backup day

    Hi Pleskians, Can someone tell me if the monthly full backup for incremental runs on same day next month or after 30days ? Ie, I have the last full backup taken on February 28th and need to figure out at which date the next full backup will be taken, is it on 28th March(same day next month) or...
  18. D

    Issue Plesk Backup with Small Disk Sizes

    Hi, I have some Questions please: How can i improve the Plesk Backup to FTP? 1. If Backups are created, I think I need double disk size in order to have no fails, is that correct? If so, can I improve that by turning off compression on backups? 2. If I want to restore some single database out...
  19. alfonsocs_

    Issue schedule backups dont start

    The schedule Backup to FTP or local server does not start. If I do manually it works fine. I do not see the backup log file being created neither I dont see anything related to the scheduled backup in the log file /var/log/plesk/PMM/pmmcli.log. when activating the task the message is correct ...
  20. T

    Issue Daily Plesk backup gets stucked

    We've a daily scheduled backup configured to make a backup to an FTP location. We noticed that now isn't passing from 67%. I check it hourly, but it doesn't continues... What can I do? thanks in advance. Version: Plesk Obsidian 18.0.24 Server and FTP has enough free space
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