• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

backup

  1. C

    Input Full Scheduled Backup - add 2 weeks (fortnight) option

    We need a "Fortnightly" option (2 weeks) added to the "Perform full backup" scheduling settings. This would provide the best balance between use of space for backups, the amount of backup snapshots, and the upload bandwidth used (as we store backups also on remote cloud storage - Google...
  2. Nasdaq

    Input backing up a php script and DB

    hello, so i am needing to back up my website because it generates content and is starting to become very heavy. what are my best options and what exactly is not carried over ? i messed this up years ago, but do not want it to happen again. is there a way to possibly do this but default all of...
  3. S

    Issue Full Plesk backup issues - very slow

    Hey guys, I am running Plesk Obsidian 18.0.41 Update #1 on Ubuntu 18.04.6 LTS on a vServer with 6 cpus, 12gb ram and 500gb ssd. Usually the full backup (~ 32gb) takes 6 hours but in the last week it took 12 hours and the last backup I had to cancel. The backup is executed over night and now it...
  4. B

    Issue Plesk backup suddenly got very slow

    So I am running Version 18.0.40 Update #3 on windows and in the last week the full backups are extremely slow. A Full backup is about 100gb and stored locally on the same machine. They start at 1AM and usually when I get in my office at 5am they are done. I never payed attention to exactly how...
  5. F

    Issue Plesk not backing up Domain Web Files

    Hello, My domain is using 1788.9 MB (as said in plesk) but it only backups up the database (400mb). I've checked permissions and it is in the correct folder (/var/www/vhosts/domain.pt/httpdocs). Whenever i download a backup the web files are missing. Thanks!
  6. J

    Resolved Can't open TZST archive on windows

    I discovered today the new backup format of plesk. I have downloaded my backup files, extract them with 7z-ZS or Peazip but the file/folder decompressed is not possible to open. How can I access at the file below? Thanks
  7. A

    Question Strange backup behaviour

    Hello, I have 2 vps machines and I backup the one to the other using FTP. This was all working fine but it took way too long and the backup would take down my server so I decided not to backup the mail which is 20GB which only leaves me with the webfiles which are 11.5GB.\ Now everyday I...
  8. L

    Question Why Plesk needs so much local storage for external backup?

    Hi all, if a full backup is running my local disk gets full very fast. Can i prevent this? I tried the option to split the backup into smaller files, but that doesent help. Its very anoing on bigger servers, they need hundrets of gb extra disk just for backup.
  9. biotradmeding

    Question restore mail from VPS server back up QMAIL

    Hi IgorG, thanks for your reply. first i had no acces to the server after the crash that i suspect a plesk or a composant update.. i will publish the logs after for sharing. Now i reinstalled my vps and also plesk even if i see the server backups but plesk didn't see them because PSA is empty...
  10. besim

    Issue Bug with Acronis Backup with Obsidian 18.0.40

    Hello folks, I have problems with the extension "Acronis Backup" on Plesk Obsidian 18.0.40 after updating from 18.0.39 (on Debian 10.11). Namely, every time I do a backup, I get an error via email and also in the log. Namely, the problem occurs at the beginning of the backup process, when...
  11. Q

    Resolved Provide admin backups to customers

    Hi, I setup backups from admin interface. Every day I'll backup the whole server. How to provide my customers those backups? I don't want that every user has to setup a own backup role. Is this possible? Of course they should only get their backup files. Best regards Philipp
  12. T

    Issue After creating or restoring backup password change

    Hello, since last time I discover an issue that my admin account password change when I do a backup or when I restore a backup also I tried to plesk repair etc but still the same issue can someone tell me what it can be wrong? It also changed the password to some email accounts
  13. E

    Question Backup Database MS SQL Server by Command Line in windows

    Hi i use this command for backup MySQL Database in Plesk Obsidian and Windows Server 2016 : cd C:\Program Files (x86)\Plesk\mysql\bin mysqldump.exe -uMyUsername -pMySamplePassword -P3306 SampleDatabse > D:\BACKUP\MySQL\SampleDatabse.sql BUT i can not find command for Get Backup ( MS SQL...
  14. B

    Issue ERROR 2013(HY000) Lost connection to MySQL server when trying to load a db backup

    running the command to restore ab DB backup brings me to this: zcat mysql.daily.dump.8.gz | plesk db ERROR 2013 (HY000): Lost connection to MySQL server at 'reading initial communication packet', system error: 104 exit status 1
  15. naowas

    Question How to turn off Plesk Auto Backup?

    I want to completely turn off my Plesk backup. because it is taking too much space of my server storage. and I'm taking backups of my website and also taking snapshots of the server. So I don't need to backup my Plesk. In Plesk Backup settings, there is no option to disable it. How can I...
  16. H

    Resolved Remote Backup failed since update to 18.0.37

    Hi, yesterday I made the update on two plesk servers to version 18.0.37. Since this update remote backups to an ftp(s) server are not working anymore. The following message is shown on both servers: Unable to create the remote backup: Transport error: Unable to create the directory...
  17. L

    Wordpress toolkit Backup and Restore function expected behavior

    Hi, am I misunderstanding function of wordpress toolkit Backup and Restore on how it should work, I am expecting when I backup site and restore it, it should go back to that version, but what I am seeing is that for example if we install some plugin after backup, than restore earlier version...
  18. W

    Issue errors

    i am getting lot of errors while creating and deleting email address, domain, tools and settings page, backup..etc 1. getting error while deleting domain Error: Failed to parse response. Reason: Failed to read data from stream Process output: phpinimng failed: Traceback (most recent call...
  19. Q

    Issue Worst Plesk Backup System

    We had an unfortunate situation, our both servers plesk and cpanel crashed. Luckily we had backups and we were able to restore cPanel server quickly but plesk has got worst backup system that we were not able to restore sites easily. We had to do manual restore. We are storing all domains...
  20. F

    Resolved General error: 1021 Disk full while backing up all data from server [Obsidian 18.0.35]

    Currently we have a system with 233 GiB ~ 250GB and we use about 139GiB ~ 149GB, every day in the night the data from the server should get backed up but the plesk backup so there is about 100GiB free storage and the plesk backup always encounters following error: The overall situation of my...
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