bug

Hi there: after my friend (who is the tech guy) installed Wordpress and got it going, I began getting an error when trying to get into wp-admin (something about too many forwards). As he’s overseas and asleep during this time, I decided to see if I could solve it. In Plesk, under the hosting...

Hi Setting the CORS header is a major headache. Most of the time, nothing happens, two headers will be applied or the wrong header will be applied. I have set a CORS header for nginx (example.com and example2.com for privacy reasons): add_header 'Access-Control-Allow-Origin'...

Hi All, When I use Roundcube version 1.4.12, and I turn on the feature 'Compose HTML messages' (so except never). The message won't reply/send if it includes HTML. If I use the 'never' option, everything (including replying to/saving HTML message) the message will save/send. My plesk is ...

Hi, Since last automatic update to Plesk Obsidian Version 18.0.36 I cannot create new customer. I always get below error: Can you help me to fix that error? Regards, Andrej

A long time ago, i wrote some mailhandlers ( check email for viruses using ClamAV and Sophos AV; wrapper for renattach ( a program which renames appended files ) ... works fine since about Plesk 10 Works still on current Plesk 18 with a minor bug: See following smtp session...

Hi, Since 18.0.34 on 5 different servers (debian 9 and 10), when we try a connection with domainConnect, we get a blank page. It is a JavaScript error : "cannot read property 'renderTo' of undefined" (domain-connect-apply.js:84

I can't submit reports in the Reports-forum, that's why I'm posting here. I did the update from 18.0.33 to 18.0.34 today on my Debian 10.8 based server. Now I am not able to access all kind of settings anymore as shown in the images. What's happening? Is this a bug in the new version?

Hi devs ! I have a bug in file editor in sub domains when i click on a link of a file in logs, it tells me that the file isn't in that place even if it's right here, if i go with the file explorer in plesk, the file is here. same problem for all subdomains with php files, txt files... It works...

I discovered a small bug on my plesk obsidian, latest version, in practice if I customize the email quota, then I save the settings, and I return to the modified mailbox settings, the system does not show me the quota set previously, I think the problem depends on maria db 10.2 present on the...

SYSTEM SPECIFICATIONS Operating system: Ubuntu 20.04.1 LTS Plesk version: Plesk Obsidian v18.0.32_build1800201211.19 Server: Dedicated server - AMD Ryzen 7 3700X My logrotate.conf file: # see "man logrotate" for details # rotate log files weekly weekly # use the adm group by default, since...

Hi Plesk team, There is a small UI bug on the WordPress Toolkit, Plugins and Themes install page. Upload functionality DIV element overlaps the first item from the list of plugins/pages available for installation. OS: CentOS Linux release 8.3.2011 Plesk Web Host Edition: 18.0.32 Update #1...

Good afternoon, We are experiencing a big issue on all our servers. Customers who are using mail.<domainname>.com as there mailserver don't have a valid certificate on ipv6 in their mailclients (port 993 / 465). We use the Plesk DNS with wildcard certificates from Lets Encrypt. On ipv4...

Hello, I have a subscription with three domains configured. Domain 1: itservices-schell.de Domain 2: webdesign-schell.de Domain 3 and subscription-domainname: jasonschell.de Subscriptions' system user: jasonschell On both is WordPress installed, E-Mail-Service activated with Postfix/Dovecot...

Hi, I start a new thread based on a bug/issue with Transvhosts.pl The problem appears on Linux Debian 9.13 and Plesk Obsidian Version 18.0.30 Update #2 It's a brand new server, and I reinstalled it already 3 times last 3 days for testing a lot of solutions to the case... without results :( I...

Failed to read product information from the file : Can't process products.inf3: Failed to download the file http://parallels.mirrors.ovh.net/parallels/products.inf3: The requested URL returned error: 404 Not Found Can't process versions.inf3: Failed to download the file...

Hi, After this latest update when I try to edit any website file I get redirect to login page. Please help.

Dear all, Today I tried to create a new subdomain with in my own (admin user) subscription. The server itself can be reached via subdomain.example.com and example.com is also managed via plesk. Thus, now I wanted to create another subdomain test.example.com from within that subscription. It...

Hi all, I think I may have found a bug in Plesk - unfortunately it looks like they don't want to have bugs reported.... :( I have a folder beginning with a tilde, like https://example.com/~tilde. Unfortunately, this doesn't work. If I rename the folder to "tilde", everything works as expected...

Using Plesk Obsidian 18.0.24 Email address that will work when DrWeb is enabled for incoming mail. [email protected] When using a subdomain the email will not pass DrWeb when DrWeb is enabled for incoming mail. [email protected]...

Hi. I have following issue: I use external DNS service, and I setup DKIM private key as described in a manual on this page ( How to get the DKIM public key from Plesk if DNS is not installed?). It was working fine with Onyx, but after updating to Obsidian, I now get this error from the backup...