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ip address

  1. M

    Issue SSL certificate to secure Plesk IP address issue (Not Lets Encrypt)

    Hi there, I need to secure the public IP address for the Plesk portal (requested by a client). I have purchased a specialist SSL certificate that can be used to secure IP addresses. The site I have running on the hosting has its own Lets Encrypt certificate on it. I have installed the new...
  2. E

    Issue Plesk on Ubuntu through AWS Lightsail FTP Issues

    We are trying to connect to FTP and having a ton of issues. We recently created a new AWS Lightsail instance with Plesk Ubuntu and have followed every single support case. We were previously using Plesk Web Hosting service with GoDaddy hosting and had 0 issues. But now with new AWS Lightsail...
  3. D

    Issue License Problem

    I started receiving a message on my Plesk panel with the following information: The current Plesk license cannot be used with the xxx.xxx.xxx.xxx IP address because the license is bound to another IP. This may happen if the license is used on multiple servers, which goes against Plesk End-User...
  4. P

    Resolved Suspicious IP address in the list

    Hello, I've just checked my IP addresses list in "Tools & Settings" and found an IP that I have never added. To be honest I'm a real noob when it's about using Plesk and I don't know if the IP was already there in the beginning but it doesn't point to my server location (instead it points to my...
  5. E

    Issue Whmcs will not log user IPs and only shows localhost

    I have tried everything I could find. In the phpinfo file it is showing the server Name correctly but the: $_SERVER['REMOTE_ADDR'] is showing (127.0.0.1) localhost $_SERVER['SERVER_ADDR'] is showing (127.0.0.1) localhost and the, $_SERVER['HTTP_X_FORWARDED_FOR'] is showing correct IP...
  6. A

    Resolved unknown domains point to my ip

    Good evening, from the IP query, there are 2 domains that are not registered in the plesk backend and that I would like to inhibit as they are not authorized. Would there be a way?
  7. H

    Issue DNS not getting propagated HELP!

    Hi so I am having issues with DNS not getting propagated. So I have this site hairandcombs.com hosted on a VPS alongside other domains which have a similar issue. The domain is from Godaddy the following have been added: - Nameserver Change on Godaddy - The DNS records on Plesk When...
  8. Quinten

    Question VPS and IP question

    Hello, I have a question regarding Plesk and my VPS. First il explain the current situation: Right now this server is a VPS we bought which came with a Primary IP, we decided not to use that IP and put the VPS behind a virtual firewall and give it a new Public IP. All of the websites are now...
  9. D

    Issue Incorrect logging of IP from Plesk Windows under Reverse Proxy

    We have a Plesk under Window Server and is running behind Reverse Proxy server. We would like to log the real public IP of web visitors, but all we can see is the Internal IP of Reverse Proxy Server. I'm thinking that x-forwarded-for or other x-headers could resolve it. Tried to lookup some...
  10. MAKATANGA

    Question Web Server's Default Page

    I'm sorry, but I want to ask. How can I change what is in the screenshot? I want to place my website there.
  11. I

    Question Is it possible to whitelist by IP address or range in greylisting?

    Most of our mail that goes to the Plesk server makes relay from other servers. We've whitelisted it by hostname (`/usr/local/psa/bin/grey_listing --update-server -domains-whitelist add:host1.domain.com,host2.domain.com`). From our tests, it seems that to whitelist by IP does not work in format...
  12. Quinten

    Issue Cannot remove local IP

    Hello i have a problem with the IPs of my webserver. When i remove the local IP the server and all websites became unreachable until i restarted the server and then the local ip comes back. My other Plesk servers do not have this and the only difference is that this one is hosted on Azure. I...
  13. M

    Resolved Ban access via the server IP address!

    By default, you can log in to Plesk via the server IP address, for example: https://192.0.2.1 I want to ban access via the server IP address. Only allow access via port 8443, what to do? For example when user enter IP address it will give error page or redirect to my homepage, not login page to...
  14. G

    Resolved after migration - move the ip to the new server

    Hello again! :) Now I have migrated the complete data from the old server to the new server with the migration-manager. The old server has an IP adress "used shared" with 1 reseller and 98 websites. The new server has another IP adress "used shared" with 1 reseller and 98 websites. I want...
  15. J

    Issue Why My IP addresses Interface having problem in loading

    Hello Everyone. I'm talking about server 2012 R2. The interface available at Tools & Settings >> IP addresses loads and shows all IP addresses. Unfortunately, clicking on about half the IP addresses shows a page without some text replacements unassigned and little other data. Here's a copy &...
  16. D

    Question Little help with DNS, Nameserver

    Hey all, I was wondering about the following settings, since just a few days i have been renting a VPS with Plesk. On this server i want to host multiple websites with corresponding mailaddress. The websites are working, but mail isn't. So i have been reading on guides on how to get this to...
  17. C

    Issue No valid IP addresses found when creating a Subdomain

    I have successfully added a domain, within the Plesk Dashboard, where there are no issues in gaining access within a browser. I am now wanting to add a subdomain. I have followed the relevant steps, as follows: Go to domain. Select 'Add subdomain'. Enter Subdomain. I also set the Document...
  18. S

    Issue Plesk not detecting network interface

    Hello again, I have successfully installed Plesk on my physical machine, and can access the panel. I realized it did not automatically add an IP, so I did. However, when I try to add one, the drop down menu is empty for the network interfaces. I have tried clicking "Reread IP" with no luck...
  19. E

    Question Ip change / redirect trafic

    Hi all, On the same server, we must change website IP. Everything works except the website for which we must wait for the DNS propagation. Emails OK because it's the same server. Is there a possibility to redirect trafic from old IP for the domain to the new IP? We know how can do that...
  20. S

    Issue IP addresses interface is not loading correctly

    This server is 2012 R2. The interface available at Tools & Settings >> IP addresses loads and shows all IP addresses. Unfortunately, clicking on about half the IP addresses shows a page without some text replacements unassigned and little other data. Here's a copy & paste of some of the...
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