• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

roundcube

  1. Piekielko

    Resolved Roundcube - Oops... something went wrong

    After a fresh install of Plesk on Debian 11 and Mariadb 10.6 upgrade I'm having trouble getting Roundcube to work. At first, Roundcube was not visible in the panel Plesk at all, even though it was installed. After reinstalling the Roundube mail client, it appeared in the panel, but a new...
  2. C

    Question roundcube ip block

    Hi, I have an issue which I not totally understand. When our clients at work login to roundcube (not in our network) multiple users try to aaccess roundcube from the same ip address. After several login (attempts) no more useres can login to roundcube because of "too many tries". Obviously, I...
  3. N

    Issue Roundcube sending problems

    Hello everyone: I would like to tell you about the problem I am having with Roundcube in the hope that someone can help me. I have a Plesk Obsidian server (Version 18.0.46 Update #1,) with Debian 11.5 and Roundcube Webmail 1.5.3, which I use only for mail for two domains. Each domain, has its...
  4. T

    Issue Webmail Certificate unassigns automatically

    Hello, I'm experiencing a bug where the lets encrypt certificate can be assigned to webmail or as placeholder but then unassigns itself after about an hour. If I create a new certificate or go to Mail settings > Webmail certificate and assign it again it works again for an hour. Any ideas how to...
  5. C

    Resolved Roundcube 1.5.3 missing tinymce editor

    After upgrade plesk-roundcube (1.5.3-v.ubuntu.20.04+p18.0.46.1+t220905.1648) over (1.4.13-v.ubuntu.20.04+p18.0.45.2+t220722.0939) , tynyMCE editor is disappeared. It is only possible to read and compose in pure html. Solutions?
  6. CobraArbok

    Question Plugin in Roundcube

    I am setting up Roundcube and I need a little help. I see that there are already installed plugins and that just list them in the config.php. How can I change the configuration without losing the change at the next update? And to have different configurations for each user? To install new...
  7. herrMartin

    Instruction update the ancient roundcube to the current version

    Read here: https://roundcube.net/news/2022/07/28/roundcube-1.6.0-released Update Plesk Ancient Roundcube Login with SSL 1. Backup your config files: config.inc.php and defaults.inc.php from the folder: /usr/share/psa-roundcube/config 2: cd /tmp/ Mkdir roundcoube cd roundcube/ wget...
  8. herrMartin

    Input Roundcube 1.6.0 official released

    Read here: https://roundcube.net/news/2022/07/28/roundcube-1.6.0-released Update Plesk Ancient Roundcube Login with SSL 1. Backup your config files: config.inc.php and defaults.inc.php from the folder: /usr/share/psa-roundcube/config 2: cd /tmp/ Mkdir roundcoube cd roundcube/ wget...
  9. Agence Net Zen

    Question Roundcube 1.5.3 released

    Hi When can we have the last released from Roundcube on Plesk ? How update it ? We uses always the 1.4.13 released Regards
  10. herrMartin

    Issue Not Working: exclude a system package from update in Plesk

    I had locked the roundcoube for plesk package from updating, as described here https://support.plesk.com/hc/en-us/articles/360011680259-How-to-exclude-a-system-package-from-update-in-Plesk-for-Linux but it get's ignored. Every time plesk has a tiny update my plesk gets downgraded to the super...
  11. D

    Resolved Roundcube 1.5.2 SMTP(-1) Error

    Hello friends! since Plesk itself hasn't implemented the new RoundCube versions yet, many of us (including me) are manually upgrading from 1.4.13 to 1.5.x (1.5.2 in my case). On RoundCube v1.4.13 I can normally send and receive mails - no problem However, after manually upgrading to RoundCube...
  12. W

    Resolved disable plaintext (PLAIN) authentication in imap/dovecot and smtp/postfix breaking webmail/roundcube

    Hi there, After following this article to disable plaintext authentication for my mail service (imap/dovecot and smtp/postfix) I ran into the following issues with Roundcude webmail service. https://support.plesk.com/hc/en-us/articles/213400829 Roundcude webmail is not working, showing me SMTP...
  13. Alaa Mansour

    Issue outdated guide (webmail attachment size)

    Hello, I need to increment the message and attachment size server-wide. when I follow this guide, I see the it tells me to modify the file: /etc/psa-webmail/roundcube/php.ini but there is a warning : ; ATTENTION! ; ; DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY, ; SO ALL YOUR...
  14. M

    Resolved Having Issues with DNS and Roundcube

    Hello I've searched the forum for an answer but nothing is working so far. Basically, my domain is hosted with one company and the server is with another domain.com - works fine webmail.domain.com - doesn't load - I can't even get to the Roundcube Login page I'm assuming a DNS error - I've...
  15. Reset_Adv_Systems

    Question Export mails mbox?

    Hi there. I have a client on a VPS which has 120 email accounts. Uses exclusifly roundcube for himselfe and ll the team members. As his HD is getting full he wants to export email (if possible in MBOX formt) contents and then tell all the team members to DELETE all the email prior to 2021. Is...
  16. S

    Issue Can't receive emails

    I am running my Plesk instance on AWS Light Sail and I recently did a fresh install on it. I'm able to use SES to send out emails through Postfix (I did request to have port 25 removed but I am waiting for a response from AWS) I tried sending an email from one of my gmail accounts to my...
  17. K

    Resolved Bug Roundcube 1.4.12 send/reply mail HTML

    Hi All, When I use Roundcube version 1.4.12, and I turn on the feature 'Compose HTML messages' (so except never). The message won't reply/send if it includes HTML. If I use the 'never' option, everything (including replying to/saving HTML message) the message will save/send. My plesk is ...
  18. Merlin1220

    Resolved No roudcube user added

    I am running Plesk Obsidian Version 18.0.37 Update #2 und debian linux. The following problem appears, when i add a mailbox the user isn't added to the database roundcubemail (Table users nor identities) therefor you can't login to webmail. The already existing users are working fine, but i...
  19. E

    Issue Roudcube + Cloudflare returns Error 520

    Hello webmail.domain.com. returns error 520 I guess Problem is from apache. i get same errors when i am trying to use Apache FPM and cloudflare give Error 520 In log files cant seee anything... ssl settings are ok! Reinstalled roundcube and horde Repaired plesk but no luck... Any idea?
  20. S

    Question AUTODISCONNECT WEBMAIL ROUNDCUBE

    Hello, I need to increase time to autodisconnect client on webmail with RoundCube V 1.4.11. Anybody know how to do this ? Thanks of you answer.
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