• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

roundcube

  1. M

    Question Webmail (Roundcube) not accessible - ERR_TOO_MANY_REDIRECTS

    Hey guys, after a server migration on a new EC2 machine with a new IP (nothing else changed) my webmail.mydomain.com (mydomain.com is my plesk environment) is not accessible anymore. When entering webmail.mydomain.com (which always used to work and show the Roundcube Login) I get...
  2. Data1

    Resolved Thunderbird color tags stop working

    Hi Plesk wizzards! I have a problem with one of my clients that works with thunderbird mail. I want to help my client with getting his "color" tags to work again. Recently my plesk updated fully to the latest versions and after this my client could not use his color tags in thunderbird anymore...
    • Data1
    • Thread
    • color-tags filters mailtags postfix roundcube tags thunderbird
    • Replies: 7
    • Forum: Plesk Onyx for Linux
  3. R

    Issue Roundcube blank page

    Hi there, I'm currently running a Plesk Onyx (latest version) trial on the latest version of Ubuntu 18.04.02. I'm trying to get Roundcube working (I disabled Horde through the Plesk Interface) but for some reason the roundcube page remains blank, "view page source" is also blank. I've searched...
  4. learning_curve

    Resolved Roundcube Security Issue

    Via Plesk, we provide (and so have users that prefer to use) Roundcube Webmail. There's already a lot of very helpful Plesk pages, which we've used previoulsy, to make this even more secure than the default settings it is provided with. The quickest way to make all these modifications in our...
  5. L

    Question Plesk Premium Email by Kolab - RoundCube still the same

    Hello, today I bought a license for Premium Email by Kolab and installed everything (at extensions page). Afterwards I updated my subscription plans to allow Premium Email and synchronized all plans. I tried as well to perform a system update but everything is already up to date (Roundcube v...
  6. Boas Simon

    Question Set up roundcube / calendar / activesync / z-push

    Hi all, maybe someone can help cause I'm stuck ... :( I have a freshly installed Ubuntu (18.04.1 LTS‬) with Plesk 17.8.11 Update #25 running at Strato in germany. Roundcube is the choosen Webmailer and it shall be used to sync mobile devices via activesync. There are a couple of documents on...
  7. M

    Resolved Webmail subdomain without PHP (get download)

    I install on a fresh created plesk Server the roundcube webmailer. when I call the URL of the Server with webmail subdomain (webmail.my-server.domain.tld) I get a download of the PHP File .. looks like PHP not enabled for this subdomain. i restart services and last the Server but nothing help
  8. T

    Resolved Roundcube stopped sending mails

    Hello there, I'm using Plesk Onyx 17.8.11 on a Ubuntu 16.04.5 VPS. All of the sudden my roundcube stopped sending emails via smtp tonight. Receiving emails is still working. First it gave me the error Code 220 but now after some time trying to fix it, I get no error code and after some time...
  9. D

    Resolved backup server

    Hi, I have a server configured with plesk 12.0 and before upgrading to onyx I want to do a full backup of the server. We use roudcube to read our emails. So I would like to know if by choosing the option "backup of the configuration of the server and content" I will find after the restoration...
  10. M

    Issue Unknown Cron Job Sending Undeliverable Mail Every 1 Minute???

    Hi, I m totally new here. I have roundcube installed in plesk and after installing an ssl certificate then adding it to the webmail account, I noticed in one of the mail user accounts that there were a ton of undelivered emails. This is what they all say: "This is the mail system at host...
  11. T

    Resolved dovecot webmail filters missing after upgrade 17.5 to 17.8#4

    Hi all, a client alerted us to the fact that he can no longer set his out-of-office (vacation) filter in dovecot webmail. All the pre-defined templates that existed in dovecot running with Onyx 17.5 have gone missing. They appear to have been removed / deleted during the upgrade from Onyx 17.5...
  12. Luiz_Gustavo

    Issue Roundcube slow and showing errros eventually after upgrade from 12.018 to 17.0 Onyx

    Hello, I upgraded a server from Plesk 12.0.18 to Onyx 17.0. The upgrade occurs without erros, everything is working fine (sites, db, email etc), but roundcube is very unstable and sometimes showing generic errors like "Internal error, try again later" when sending messages, but after click 2...
  13. Ihtshama

    Question Premium email for Plesk (with Calendar Sync)

    Hi all, We are currently using Rouncube as email solution for our clients, but due to no calendar in it and its inability to Sync between mobile devices, we are forced to buy any premium email, which can atleast offer Calender with Sync between mobile/webmail/outlook options. We have seen one...
  14. Liv

    Resolved Some email not arriving in Roundcube (but passes MagicSpam)

    Hi! So I've got this very weird thing that some email is visible in the MagicSpam log and marked as OK (HAM), but somehow doesn't arrive in RoundCube. I've tried the following: Deactivating MagicSpam. Deactivating SpamAssassin-spamfilter in Plesk. Checked the Roundcube spam folder of this...
  15. nisamudeen97

    Resolved Enabling roundcube calendar plugin throwing error

    Hi, I have enabled round cube calender plugin following the below plesk documentation. How to install kolab/calendar plugin for RoundCube? Once enabled I can see calender works but I cannot read old emails. I am getting the below error. Fatal error: Class 'Sabre\VObject\Property\Text' not...
  16. Giorgos Kontopoulos

    Issue Failed to update Plesk. To solve this problem, you can send the update log to Odin support

    Complete message on the home screen of my plesk Here is the complete error log which happens for some days now Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] =>...
  17. G J Piper

    Resolved Roundcube Use PHP 7.2?

    Is there an easy way to make Roundcube stop using the default php version and use one that comes with Plesk instead? In this case, the newly supported 7.2?
  18. visolut

    Resolved Attachments doesn't send on Roundcube 1.2.7 | Plesk Onyx Versión 17.5.3

    Hello everyone, since yesterday Plesk Update, when i put an attachment on the new version of Roundcube, after send the mail, the attachment file is not sent. Need urgently help of downgrade or fix this error. Thanks,
  19. J

    Resolved Incoming mails rejected when anti-spam in ON

    Hi Community, I'm using the mail server which comes bundled with Plesk (roundcube 1.2.7) and have received some complaints from customers who saw their messages rejected by the server, with the following error: This is the mail system at host ns3027372.ip-188-165-227.eu. I'm sorry to have to...
  20. learning_curve

    Resolved Unable to modify "/usr/share/psa-roundcube/config/config.inc.php"

    As the thread title says really but we can't We suspect this MAY be linked back to the MySql / Maria DB setup... We want to ensure that if/when on the rare occasions that Roundcube is used, it's via https only. Post_#6 in that previous thread clearly explains how to do this. However, in our...
Back
Top