• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

roundcube

  1. B

    Issue Roundcube with https redirect

    Hey guys, good to see, plesk managed to secure webmail with ssl certificate. But: There is no redirect to https... So everyone can access roundcube without ssl encryption. How can we force redirect to https, when using webmailer? In our case it is roundcube... And: Is it possible to set own...
  2. V

    Resolved Roundcube not up-to-date on Plesk 12.5

    Plesk 12.5 is using Roundcube 1.2.1, which was last updated on 15 August 2016. An important security update for Roundcube has been released as 1.2.5, see Release Roundcube Webmail 1.2.5 · roundcube/roundcubemail · GitHub Could this update be applied and released for Plesk 12.5 (and up)?
  3. M

    Resolved Address books gone after migration

    Although I've migrated many domains we now suddenly have a customer complaining that his addresses are gone. As it seems he was using the address book provided by Roundcube. For this customer I will use roundcube on the old server to export his contacts and import them on the new server. Is it...
  4. X

    Issue Webmail RC error 500

    Hello, I have done the migration from plesk 12.5 to ONYX latest, and i have a problem with roundcube, it hangs with "error 500" and the log is filled with these : [10-Apr-2017 09:23:27 Europe/Berlin] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 13411961...
  5. F

    Issue Email account looses the emails

    Hello I am facing a strange situtation. I have setup a domain with 20 email accounts and the last two days one account suddenly lost all the emails from the inbox folder.If you check the size of the email account it gives you the correct amount but no messages in the inbox folder.The owner of...
  6. E

    Resolved roundcube.conf missed with entry ServerAlias roundcube.webmail.*

    Hi there, we have upgraded plesk from 12.5 to 17.0.17. Now, i can not find the file "roundcube.conf" under "/etc/httpd/conf/plesk.conf.d/" with the entry: ServerAlias roundcube.webmail.* How/where can i define the webmail ServerAlias for Roundcube? Many our customers have a external domain...
  7. P

    Resolved Error open_basedir after update 12.5 to 17 Onyx

    Hello al, I have a error during update plesk 12.5.30 to 17.0.17, with Roundcube. PHP Warning: realpath(): open_basedir restriction in effect. File(/usr/share/psa-roundcube) is not within the allowed path(s): (/var/www/vhosts/domain.com/httpdocs) in /usr/share/psa-roundcube/bin/update.sh on...
  8. E

    Issue no login into roundcube after update plesk 12.5 to 17

    Hi there, after upgrade from plesk 12.5 to 17, customer can not login into roundcube. I see the follow errors in the log: /var/log/plesk-roundcube/errors [16-Jan-2017 09:37:28 UTC] PHP Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use...
  9. Mattia Zago

    Issue Webmail multiple errors

    Hi, I have installed the latest Onyx version, web pro edition. I'm currently facing several issues with the webmail, all of them seems to be random and unrelated to each other. Roundcube (1.2.2): Error 500 on login (only for certain users, and not always). Relevant log from...
  10. G

    Resolved Plesk 12.0.18 in Debian 7.8 all permissions server-wide set to root:root

    Hi everyone, I hope you got a great Christmas. I got a fully working Plesk 12.0.18 in a Debian 7.8 machine, it was working great for more than a year, got there e-mails, webmail, simple HTML sites, PHP sites and Wordpress. Everything just running fine. On Dec 24 I was trying to install Mautic...
  11. P

    Resolved Migration process dont copy contacts from Roundcube webmail

    Hi. I am migrating some domains from the version: Plesk 12.5.30 Update #55 To the version Plesk Onyx Version 17.0.17 Update #11 I have detected that the migration process does not copy the users' contacts calendar in Roundcube. Anyone know if it's normal or it's a mistake? Regards Pedro
  12. M

    Question Disable webmail.domain.tld for every Domain

    Hi, i got the following question: We are hosting only one Webmail instance under our main Domain webmail.xyz.tld. So how i can disable all Subdomains like webmail.domain.tld to host their own Webmailer? If i browse to a customers website like webmail.customer1.de our webmailer is shown up...
  13. nisamudeen97

    Resolved Roundcube Critical Bug reported

    Hi, In the roundcube webmail, there is a critical bug: an attacker can compromise the server with an email. You can have more details regarding the issue in the below url https://www.heise.de/newsticker/meld...r-3566864.html I could see my plesk panel servers using round cube version 1.2.1...
  14. F

    Question Restore roundcubemail database from AutoBackup

    Hello: I have deleted accidentally an email account from Plesk 11.5. I have created new one and I have restored manually emails data from BackupAuto_xxxx.com_mn_xxxxx.tgz, and now I can access and I have all emails, but I haven't the contacts and groups. I have see that contacts and groups was...
  15. SMAHI

    Resolved redirect webmail from HTTP to HTTPS not working

    Hi, I am trying to redirect webmail from http to https on Plesk Onyx, I have followed this thread but without success. What did i miss ? Knowing that i am using roundcube. Please help.
  16. Z

    Question Rouncube migration

    Hi, I am migrating accounts from a plesk 12.5 server to a new plesk onyx server. The migration tool works fine, however how do I migrate roundcube and respective database wilth all the users, contacts, identities, etc? Is there an automation for this in Onyx? Thanks.
  17. N

    Issue [PPP-27056] Sendmail problems w/ sieve

    I think I found a bug, since I just did a clean install and migrate my old customers from 12.0 to Onyx. So I will follow the bug format and explain what I did to fix it. Plesk Onyx, Version 17.0.17 Update #7, ‪CentOS Linux 7.2.1511 (Core)‬, x86_64 PROBLEM DESCRIPTION: I had a few mailbox with...
  18. P

    Resolved Roundcube and Enigma

    Hello all i have a problem, with Enigma for Roundcube, of courses. Application Error (600): Enigma plugin: Keys directory isn't writeable: /usr/share/psa-roundcube/plugins/enigma/home I change the directory for other with a chmod 777, but have the same problem. How to fix that ? Thanks
  19. A

    Resolved Roundcube PHP Deprecated: Non-static method Auth_SASL

    Hi, I have this error in logo file Roundcube: [14-Nov-2016 20:49:08 Europe/Berlin] PHP Deprecated: Non-static method Auth_SASL::factory() should not be called statically in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_imap_generic.php on line 578 I see this solution to plesk 12.5...
  20. Jordyboutier

    Issue Some mails are delayed

    Hi, I have successfully set-up Plesk on my VPS. I am using it as a webserver and mailserver. Some of my e-mails are delivered with some delay. I am using Roundcube as webmail client. See here on of those mailheaders: Authentication-Results: jordyboutier.nl; dkim=pass (good signature)...
Back
Top