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update

  1. raytracy

    Resolved Update #4 cause 502 Bad Gateway?

    OS: CentOS 7.3.1611 with SELinux and Nginx reverse proxy enabled, all packages updated to latest version. I updated Onyx from 17.5.3 Update #3 to Update #4 last night. 6 hours after, all of my websites report 502 Bad Gateway message. In the same time, Plesk system health status reported all...
  2. Tize

    Resolved Error - Anacron job 'cron.daily' on server.domain.com

    Hi everyone, I have a small problem that always returns time and time again and I get a warning. Thank you very much. /etc/cron.daily/freshclam: ERROR: Problem with internal logger (UpdateLogFile = /var/log/clamav/freshclam.log). ERROR: Can't open /var/log/clamav/freshclam.log in append mode...
  3. iamshivam

    Resolved Can't login to plesk panel after updating from 12.0 to onyx

    i updated my plesk from 12 to 17 http://i.imgur.com/GOuBwzk.jpg but my login url to plesk isn't working now.. i have access to ssh and my site is running too please help me resolve this problem i'm attaching the installation log before the patches were installed i was able to use :8447 too for...
  4. G J Piper

    Resolved Plesk 12.5 to Onyx Upgrade Problem

    Could one of you help me figure out what is going on here? I tried to upgrade from Plesk 12.5 (CentOS 6.8) to Onyx and I'm getting unexpected results. I already upgraded one of my servers, and it went well, so I know how it is supposed to go. However, the next server isn't doing the same thing...
  5. H

    Issue upgrade to onyx

    Hi. I am currently upgrading my server from 12.5 to onyx but the plesk installer Operations log has not moved from: Running rpm_check_debug. Nothing seems to be happening and its been running for a few hours now. What should I do? Thanks.
  6. M

    Question howto fix "Bootstrap Id is absent"

    After an rocky ride upgrade from Ubuntu 14 to 16 my Plesk Onyx works smoothly. (details below) Using /usr/local/psa/admin/bin/httpdmng --check-configurations i only still have one response (error? )which i cant fix. it says "Bootstrap Id is absent" sounds critical to me but I have not...
  7. D

    Question Licensekey can't be updated

    Hi, i nearly have this with all Plesk Servers, each Month i get a notification via Email, that the Licensekey can't be updated. What can i do here? 5224 ka.odin.com Connection Successfully Mainly i use Plesk Onyx (before only 12.5) and Debian 8.x Also i have a Server where i cant get...
  8. J

    Question Is it possible to back up every server (including Plesk) using Plesk?

    I need to make a backup of every server to update the Plesk control panel for the new version. Is it possible using the Plesk backup option? Instructions?
  9. J

    Question How to upgrade Plesk 12 to Plesk Onyx in an easy way?

    That there is no risk of data loss. CentOS 6.6 PHP 5.3.3 MySQL 5.1
  10. P

    Resolved Error open_basedir after update 12.5 to 17 Onyx

    Hello al, I have a error during update plesk 12.5.30 to 17.0.17, with Roundcube. PHP Warning: realpath(): open_basedir restriction in effect. File(/usr/share/psa-roundcube) is not within the allowed path(s): (/var/www/vhosts/domain.com/httpdocs) in /usr/share/psa-roundcube/bin/update.sh on...
  11. D

    Resolved Yum update

    Error: Package: psa-mail-driver-common-17.0.17-cos7.build1700161124.17.x86_64 (@PLESK_17_0_17-dist) Requires: libopendkim.so.10()(64bit) Removing: libopendkim-2.10.3-7.el7.x86_64 (@epel) libopendkim.so.10()(64bit) Updated By...
  12. EnriqueR

    Resolved Update OS Vendor PHP version

    I have Plesk 17.0.17 under CentOS 6.2 My OS Vendor PHP version is 5.3.3 How can I upgrade this version to at least 5.4? I know there is a way to install additional versions, but what I want is to update the OS Vendor version. It's possible? How should I to proceed?
  13. U

    Resolved Onyx/CentOS 6.8: Error while renewing license-key

    An attempt (License Management page -> Retrieve Keys) to update my ONYX-license key failed with the following message:: ERROR: Call to undefined function demo_version() (FileServerStatus.php:15) Same when running via CLI: /usr/local/psa/bin/license --retrieve Updating Plesk license key: PHP...
  14. Dukemaster

    Resolved Plesk Update Error :facet::_S_create_c_locale name not valid

    Hi Plesk friends, Today I made two installations in over Tools and Settings - "Plesk Updates and Upgrades". First was Updating Plesk itself + Wordpress Second was PHP 7.1 Both very running to the end. Think they were successful, but both with the same installation error...
  15. Aragato

    Resolved Hire Plesk Professional/priority support from Parallels Support Team

    Hi guys, I am currently running two dedicated servers with Plesk 12.5.x with the option to update to Plesk Onyx. Therefore, I would like to hire an expert or even better order the priority support from Parallels Support Team to do the update process for me. My questions now: Where can...
  16. detlefs

    Issue Can't seem to prevent autoupdate

    Hi there, it seems that for some reasons I could't follow up yet, the latest Plesk 12.5.30 Update 54 makes my MediaWiki installation unusable. So, I restored a previous backup of my server and disabled AutoUpdate (I thought). Under Update and Upgrade Settings, I set Notify me about available...
  17. Dukemaster

    Resolved „Unbootable System Error“ after „update-initramfs“ (1and1)

    Hi friends and members of the amazing PLESK COMMUNITY, yesterday I wanted to solve a plesk update problem (already fixed by Plesk) by making a manual update/upgrade in the best way, described by @UFHH01. Great Plesk Onyx 7.017, Ubuntu 14.0.4 by Hoster 1and1 Everything worked fine with , followed...
  18. P

    Resolved update #53 failes

    trying to update i get: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components [4] => --include-components-from-class [5] => vendor=parallels [6] =>...
  19. Loris Modena

    Resolved ssl certificate problem after update Plesk 12.0.18

    After the plesk update to version 12.0.18 (CentOS Linux 02/07/1511) I can not install new SSL certificates It is as if we were ignoring the settings ... I also tried to remove the check from SSL Support in Hosting setting in a domain with the previously installed certificate and running...
  20. jfvdvelden

    Issue broken system after update

    Hi 2 all, I wrote first my issue on the onyx forum. But we i looked all weekend to my broken system and came to the conclusion i still have 12.5 version. What did i do: I upgrade the system in the plesk panel ) Before the upgrade of plesk a newer mysql version was needed. So i did first the...
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