update

Hi, since two days Update #12 is out but not executed. This Update refers to Ubuntu 16.04, I use Ubuntu 16.04.4. I wonder about the deeper sense of this update because Ubuntu 18.04 support is added, but in real there is no upgrade possibility and it's recommended to wait until July/August. For...

Hi, i've got a server with Ubuntu 16.04.4 LTS and Plesk Onyx Version 17.8.11 Update #11. If I try to update Plesk, I get the following output: Installation wird nicht fortgesetzt Die Ausführung von apg-get ist mit folgender Meldung fehlgeschlagen: Reading package lists... Building dependency...

Hi, i just found i need to update my php version to latest. But how? Where? If i do google search i get directed to 'Tools & Settings', which i do not find in the menu... Thanks in advance

Hello, wordpress toolkit was updated (to 3) today, now i get the message when i want to use the extension: ERROR: Call to a member function properties() on null (SnapshotManager.php:162) Search for related Knowledge Base articles I can´t find anything. I use Ubuntu 14.04.5 LTS‬ Plesk Onyx...

Hi, today I happily upgraded Onyx 17.5.3 #43 to 17.8.11 like suggested. Upgrade was successful, but all domains/sites are unaccessible. But it seems not a bug, much more related to configuration changes which belong to the upgrade, perhaps nginx. Does anyone have a recommendation what to do, or...

Hi, Since the last 3 days I have been experiencing issues updating plugins and themes of Wordpress either from the dashboard or from the wordpress toolkit. The error i get is : Failed to update the WordPress plugins. Warning: Download failed. "cURL error 28: connect() timed out!" I am running...

Hello everyone, I was fallowing that Plesk page that explains how to enable HTTP/2 Support : HTTP/2 Support in Plesk I just logged-in using SSH and enter the command line and I get some errors : I think it's important to say that my Plesk installation just broke from nowhere one day ago...

Good morning: I tried to contact plesk but it cannot be possible due to my license is a "resell" licence, and cannot be access by them. Anyway, I have this issue for several months. Everyday, I got in Plesk a red error saying: Error Updating Plesk. To solve the problem you can send the log...

Hello, In the past few days, Plesk (17.5.3) is no longer able to update it automatically on one of my production servers. Here is the error message that appears: Thank you in advance for your technical support ;-)

Complete message on the home screen of my plesk Here is the complete error log which happens for some days now Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] =>...

Hi, I have picked up a client whom is having web server issues, I am primarily a web developer but don't have much experience with command line linux or plesk other than shared hosting setups and adding sites to iis etc. There are multiple webistes n this machine and the update has failed...

Hi, since some weeks i get the notification that i can update my PLesk to 17.5.3 but this is already done since .... a long time? Please see Screenshots. On the other Hand if i open the Update area theres no Update. ... Anyone a Idea?

Hi, I've created a new branch in my git repository and push it to remote repository. On my git account, I can see all the branches i've created but on Plesk, I can only see the previous created branches but not the new one. Is there a way to update Plesk/git to retrieve all the branches ?

Hello everyone, Since few days, we're experiencing some problems with our plesk. First of all some of our websites doesn't receive their email at all, we looked at the maillog and saw that qmail is in trouble with SMTP " Oct 23 11:28:51 ns3357925 qmail: 1508750931.267639 delivery 783...

Hello, For a few days, my Plesk update fails. The error is "ERROR: Uncaught exception 'PDOException' with message 'SQLSTATE[HY000] [2002] No such file or directory' in /opt/psa/admin/externals/Zend/Db/Adapter/Pdo/Abstract.php:129" or : "Error while sending QUERY packet. PID=15454 in...

i have plesk onyx installed on OS: CentOS 7.3 (64) this is error log " Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Doing restart of Plesk...

The message after latest update : Failed to update Plesk. To solve this problem, you can send the update log to Plesk support. View the update logs (Aug 20, 2017). View the update logs (Aug 19, 2017). View the update logs (Aug 18, 2017). Copy the logs to your computer before you close this...

Hi Community, Unfortunately, because of the not possible upgrade to MariaDB 10.2, even worse has happened today. My Plesk is now not available in the browser. Via Console I can not install or upgrade Plesk currently. This error is displayed to me. RepoMDError: requested datatype filelists...

Hi, today I upgraded from Plesk Onyx 17.5.3 update 12 to update 13. The result (like ****ing always with plesk upgrades) broke IMAP. None of my users can connect via IMAP anymore. Help please. I used Dovecot and Postfix in update 12 and after it didn't work I removed Dovecot and replaced it...

Hello, That night, Plesk did an automatic update, which failed, after tests I performed in the day on php-common. He tried to update a component, and it did not work. It was probably one of my tests. I would like he does not update this component. Here is a part of the error log of the update ...