update

Failed to read product information from the file : Can't process products.inf3: Failed to download the file http://parallels.mirrors.ovh.net/parallels/products.inf3: The requested URL returned error: 404 Not Found Can't process versions.inf3: Failed to download the file...

Hi, after upgrading to V 18.0.29 Update 1 I can't add a user to my hosting package. It will be added but I can't login with the given username and password. Both are correct... Also I can't login to WHMCS anymore which is running on a vhost in plesk. There must be a problem with sessions or...

With Plesk Obsidian, should automatic updates be expected for larger version upgrades such as 18.0.28 Update #3 to 18.0.29 or do larger version jumps need to be manually initiated? If it is expected to be automatic, which of these little fellas would be responsible for enabling that...

Currently running Plesk Obsidian 18.0.27.1, I noticed Plesk panel mentioning the newer 18.0.28, which I found to be released on June 23, 2020. However, if I try to update Plesk using plesk installer update plesk or plesk installer install-panel-updates, the installer says: You already have the...

Hi, i have some issues with WP Tolkit for Plesk. I installed all my websites without problems and i updatated all of them until last month. Today, while i trying to update the plugins i get this error: "Selected items were listed with errors: Unable to update plug-in 'contact-form-7_5.1.7_1_'...

Error Unable to obtain the required version of Plesk Installer: The required version '3.22.14' was not found on the server. This could happen because of configuration error at the installation source. The version 3.22.14.0 that was downloaded is not suitable for installation of the product you...

Hi all, For some servers, since some months, we no longer have any update offered after version Obsedian 18.0.21. For others, no problem. Even for much older servers. We can go to Obsedian 18.0.25. All are on CentOS 6 or 7. We don't have found any explication. Do you have an idea? Thank you...

I've a problem with the updating process, it's impossibile to install the last 18.0.23 version (I've the 18.0.21 #5). I've tried to send a request with "technical report" attached using "Tools & Settings -> Assistance and Troubleshooting -> Support" but if I click "next" after generated the...

Hi there. We can no longer connect to our server via SSH/FTP, it says "Connection closed by IP ADDRESS"... We detected the strange line in update logs, while it tried to make update. It says "Checking whether the package dependencies are resolved. Installing packages E: dpkg was interrupted...

Hi, i am using Plesk Obsidian 18.0.20 on CentOS 7 and i recently updated my MariaDB from 5.x to 10.4 with SSH. And now i cant update my Plesk to 18.0.21. When i try it, i always get the "ERROR while trying to backup MySQL database" and the update stopps. Can someone help me please? best...

Hi, I keep getting this error message from plesk. Could someone please give me a hint what to do? I read the message several times, but still don't know where to start :-( Grund: 2019-11-17 03:45:20 INFO: pum is called with arguments: ['--update', '--json'] 2019-11-17 03:45:23 ERROR: W:The...

The error appears every day when the update runs: Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'psa-logrotate is needed by plesk-service-node-utilities-18.0-2.centos.7+p18.0.20.1+t191029.1140.x86_64', 'plesk-completion >= 18.0 is needed by...

Hi friends I'm worried about this issue after upgrading a productive server from Onyx to Obsidian in Centos 7 Linux. The process was fine (doing some adjustements after upgrade) but every hour I get this email from cronjob that worries me: /etc/cron.hourly/plesk-php-cleanuper: Failed loading...

I run Plesk on about 7 servers, all Debian 8 or 9, all without Bind installed (the Domains are all managed at domain specialist companies). All Updating is going fine everywhere, except at one server I am now seeing the warning popup (bottom right) when logged in to Plesk: Failed to update the...

Hi there I have installed 2 Wordpress installations (1 normal and 1 Network installation) with automatic updates. Now Plesk wanted to update the installations. The normal installation was updated successfully. The network one shows me this error: Updating an installation of WordPress 5.2.1-273...

I had this on two of my servers: " Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Downloading file products.inf3: 0% Downloading file...

Hi, some days ago plesk showed an error on the startpage. Die Ausführung von apg-get ist mit folgender Meldung fehlgeschlagen: Reading package lists... Building dependency tree... Reading state information... Since then the same error repeats also on manual update. I already tried plesk repair...

Hi guys, I'm pretty desperate. WHAT I HAVE DONE : This week I try an update for my distant server from ubunut 14 to ubuntu 16 with : /opt/psa/bin/distupgrade.helper.ubt14-ubt16.x64.sh Then the tuto say reboot so I reboot. php7.0-fpm start/running, process 25291 Please reboot the server...

Preamble Security is one of the major trends for 2019. Official stats from “structure research” for 2019: 90k websites are hacked every day 43%+ attacks target small businesses fileless attacks are on the rise - 29% in 2017, 35% in 2018 This means that the number of attacks, targeted to...

Hello everyone, I have some issue with my server updating. I'm running a OVH server with Debian 7.11 and Plesk 17.5.3. Since some month I noticed that the updates were running but the patch number were not increasing, I'm stuck with Update #65. I checked and I got some error message retrieving...