update

Error Unable to obtain the required version of Plesk Installer: The required version '3.22.14' was not found on the server. This could happen because of configuration error at the installation source. The version 3.22.14.0 that was downloaded is not suitable for installation of the product you...

Hi all, For some servers, since some months, we no longer have any update offered after version Obsedian 18.0.21. For others, no problem. Even for much older servers. We can go to Obsedian 18.0.25. All are on CentOS 6 or 7. We don't have found any explication. Do you have an idea? Thank you...

I've a problem with the updating process, it's impossibile to install the last 18.0.23 version (I've the 18.0.21 #5). I've tried to send a request with "technical report" attached using "Tools & Settings -> Assistance and Troubleshooting -> Support" but if I click "next" after generated the...

Hi there. We can no longer connect to our server via SSH/FTP, it says "Connection closed by IP ADDRESS"... We detected the strange line in update logs, while it tried to make update. It says "Checking whether the package dependencies are resolved. Installing packages E: dpkg was interrupted...

Hi, i am using Plesk Obsidian 18.0.20 on CentOS 7 and i recently updated my MariaDB from 5.x to 10.4 with SSH. And now i cant update my Plesk to 18.0.21. When i try it, i always get the "ERROR while trying to backup MySQL database" and the update stopps. Can someone help me please? best...

Hi, I keep getting this error message from plesk. Could someone please give me a hint what to do? I read the message several times, but still don't know where to start :-( Grund: 2019-11-17 03:45:20 INFO: pum is called with arguments: ['--update', '--json'] 2019-11-17 03:45:23 ERROR: W:The...

The error appears every day when the update runs: Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'psa-logrotate is needed by plesk-service-node-utilities-18.0-2.centos.7+p18.0.20.1+t191029.1140.x86_64', 'plesk-completion >= 18.0 is needed by...

Hi friends I'm worried about this issue after upgrading a productive server from Onyx to Obsidian in Centos 7 Linux. The process was fine (doing some adjustements after upgrade) but every hour I get this email from cronjob that worries me: /etc/cron.hourly/plesk-php-cleanuper: Failed loading...

I run Plesk on about 7 servers, all Debian 8 or 9, all without Bind installed (the Domains are all managed at domain specialist companies). All Updating is going fine everywhere, except at one server I am now seeing the warning popup (bottom right) when logged in to Plesk: Failed to update the...

Hi there I have installed 2 Wordpress installations (1 normal and 1 Network installation) with automatic updates. Now Plesk wanted to update the installations. The normal installation was updated successfully. The network one shows me this error: Updating an installation of WordPress 5.2.1-273...

I had this on two of my servers: " Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Downloading file products.inf3: 0% Downloading file...

Hi, some days ago plesk showed an error on the startpage. Die Ausführung von apg-get ist mit folgender Meldung fehlgeschlagen: Reading package lists... Building dependency tree... Reading state information... Since then the same error repeats also on manual update. I already tried plesk repair...

Hi guys, I'm pretty desperate. WHAT I HAVE DONE : This week I try an update for my distant server from ubunut 14 to ubuntu 16 with : /opt/psa/bin/distupgrade.helper.ubt14-ubt16.x64.sh Then the tuto say reboot so I reboot. php7.0-fpm start/running, process 25291 Please reboot the server...

Preamble Security is one of the major trends for 2019. Official stats from “structure research” for 2019: 90k websites are hacked every day 43%+ attacks target small businesses fileless attacks are on the rise - 29% in 2017, 35% in 2018 This means that the number of attacks, targeted to...

Hello everyone, I have some issue with my server updating. I'm running a OVH server with Debian 7.11 and Plesk 17.5.3. Since some month I noticed that the updates were running but the patch number were not increasing, I'm stuck with Update #65. I checked and I got some error message retrieving...

On my Ubuntu 16.04 with Plesk 17.8.11 I saw today that there were updates for the following packages: plesk-dovecot plesk-dovecot-core plesk-dovecot-imap-driver plesk-dovecot-pigeonhole During the update of plesk-dovecot-imap-driver_17.8.11-ubuntu16.04.build1708190315.14_amd64.deb I received...

Hello. I updated Plesk from any older version to Version 17.0.17 Update #63 My OS is Ubuntu 12.04.5 LTS‬ After sucsessfuly updated Plesk I added PHP7.1.26 with Plesk updater. Now, when I create a new Host or try to switch to PHP7 modifying any PHP Settings, the Page will not be executed it...

Hello, i have on my server installed OS ‪CentOS 6.10 (Final)‬ Onyx Version 17.8.11 Update #37 . I have in WAF Atomic Basic ModSecurity activated. Yum Updates are done. I get the following error: Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: gpg: key 4520AFA9...

Hello, i have a problem updating Plesk Onyx 17.5.3 to Plesk Onyx 17.8.11. When i start the upgrade process, i got this message: Exception: Failed to solve dependencies: plesk-lmlib-0.2.4-0centos.6.180209.1429.x86_64 requires log4cplus >= 1.2.0.1...

I am thinking about updating PHP7.1 to 7.2 soon. I tried enable PHP7.2 on Plesk and running the application. Then it did not work normally. Nextcloud is the main application, but if it is PHP7.2 "login process" can not be done. It is not recorded as an error in the server or Nextcloud...