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backup

  1. J

    Resolved Can't open TZST archive on windows

    I discovered today the new backup format of plesk. I have downloaded my backup files, extract them with 7z-ZS or Peazip but the file/folder decompressed is not possible to open. How can I access at the file below? Thanks
  2. A

    Question Strange backup behaviour

    Hello, I have 2 vps machines and I backup the one to the other using FTP. This was all working fine but it took way too long and the backup would take down my server so I decided not to backup the mail which is 20GB which only leaves me with the webfiles which are 11.5GB.\ Now everyday I...
  3. L

    Question Why Plesk needs so much local storage for external backup?

    Hi all, if a full backup is running my local disk gets full very fast. Can i prevent this? I tried the option to split the backup into smaller files, but that doesent help. Its very anoing on bigger servers, they need hundrets of gb extra disk just for backup.
  4. biotradmeding

    Question restore mail from VPS server back up QMAIL

    Hi IgorG, thanks for your reply. first i had no acces to the server after the crash that i suspect a plesk or a composant update.. i will publish the logs after for sharing. Now i reinstalled my vps and also plesk even if i see the server backups but plesk didn't see them because PSA is empty...
  5. besim

    Issue Bug with Acronis Backup with Obsidian 18.0.40

    Hello folks, I have problems with the extension "Acronis Backup" on Plesk Obsidian 18.0.40 after updating from 18.0.39 (on Debian 10.11). Namely, every time I do a backup, I get an error via email and also in the log. Namely, the problem occurs at the beginning of the backup process, when...
  6. Q

    Resolved Provide admin backups to customers

    Hi, I setup backups from admin interface. Every day I'll backup the whole server. How to provide my customers those backups? I don't want that every user has to setup a own backup role. Is this possible? Of course they should only get their backup files. Best regards Philipp
  7. T

    Issue After creating or restoring backup password change

    Hello, since last time I discover an issue that my admin account password change when I do a backup or when I restore a backup also I tried to plesk repair etc but still the same issue can someone tell me what it can be wrong? It also changed the password to some email accounts
  8. E

    Question Backup Database MS SQL Server by Command Line in windows

    Hi i use this command for backup MySQL Database in Plesk Obsidian and Windows Server 2016 : cd C:\Program Files (x86)\Plesk\mysql\bin mysqldump.exe -uMyUsername -pMySamplePassword -P3306 SampleDatabse > D:\BACKUP\MySQL\SampleDatabse.sql BUT i can not find command for Get Backup ( MS SQL...
  9. B

    Issue ERROR 2013(HY000) Lost connection to MySQL server when trying to load a db backup

    running the command to restore ab DB backup brings me to this: zcat mysql.daily.dump.8.gz | plesk db ERROR 2013 (HY000): Lost connection to MySQL server at 'reading initial communication packet', system error: 104 exit status 1
  10. naowas

    Question How to turn off Plesk Auto Backup?

    I want to completely turn off my Plesk backup. because it is taking too much space of my server storage. and I'm taking backups of my website and also taking snapshots of the server. So I don't need to backup my Plesk. In Plesk Backup settings, there is no option to disable it. How can I...
  11. H

    Resolved Remote Backup failed since update to 18.0.37

    Hi, yesterday I made the update on two plesk servers to version 18.0.37. Since this update remote backups to an ftp(s) server are not working anymore. The following message is shown on both servers: Unable to create the remote backup: Transport error: Unable to create the directory...
  12. L

    Wordpress toolkit Backup and Restore function expected behavior

    Hi, am I misunderstanding function of wordpress toolkit Backup and Restore on how it should work, I am expecting when I backup site and restore it, it should go back to that version, but what I am seeing is that for example if we install some plugin after backup, than restore earlier version...
  13. W

    Issue errors

    i am getting lot of errors while creating and deleting email address, domain, tools and settings page, backup..etc 1. getting error while deleting domain Error: Failed to parse response. Reason: Failed to read data from stream Process output: phpinimng failed: Traceback (most recent call...
  14. Q

    Issue Worst Plesk Backup System

    We had an unfortunate situation, our both servers plesk and cpanel crashed. Luckily we had backups and we were able to restore cPanel server quickly but plesk has got worst backup system that we were not able to restore sites easily. We had to do manual restore. We are storing all domains...
  15. W

    Resolved General error: 1021 Disk full while backing up all data from server [Obsidian 18.0.35]

    Currently we have a system with 233 GiB ~ 250GB and we use about 139GiB ~ 149GB, every day in the night the data from the server should get backed up but the plesk backup so there is about 100GiB free storage and the plesk backup always encounters following error: The overall situation of my...
  16. F

    Issue Onedrive backup fails

    I have a strange problem on two servers /both VPS, Debian 9.13 + plesk 18.0.35/. A weekly backup is scheduled with Onedrive as Remote Storage. It’s been working this way for years now but suddenly I started the receive error messages like this: Unable to create the remote backup: Transport...
  17. S

    Issue Backup problem with non-Latin file names

    hi when i try to make a backup for a website that contains non-Latin file names, the generated zip file contains wrong file name (as per attached image) and when restored it's not working any idea about this issue??
  18. A

    Question How to access Plesk Reconfigurator on server core 2019

    Greetings and salutations I have Plesk running on windows server core 2019 and everything is working with no issue so far (touch wood) however I want to change the default backup location to a separate hard drive. Now this can be done on server GUI and I found the link (see below info) but...
  19. M

    Issue Keep backups for 2 weeks instead of 4 weeks

    Hello, for storage space reasons, I want to keep backups for only 2 weeks instead of 4 weeks. I had already changed this weeks ago and deleted backups that are older than 2 weeks, but new backups are still kept for 4 weeks. These are my settings: Daily backups at 3 a.m. Use incremental...
  20. J

    Question FTP storage settings error

    Good morning all. I have a problem when I want to configure a full ftp backup of my plesk. I backup each site on my personal NAS using ftp it works well. But I would like to make a full backup of plesk on my host's(scaleway) ftp. I have the error : Curl error: (7) Couldn't connect to server...
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