• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

backup

  1. T

    Issue Wordpress site restoration doesn't delete files

    When using WP-Tookit to take a backup of a site and then restoring it. I have found that it is not deleting files added to the media library after a restoration. For context - I am bulk importing products and files into a WooCommerce site. I create a backup in WP-Toolkit for the specific...
  2. T

    Issue When restoring a mysql.daily.dump file in plesk, it only recreates the SQL server but without the table data or structure

    0 The issue began when I removed a subscription from a plesk server that was a staging site for the main site that was also on the same server. However unaware to me the wp-config for the live site had never been changed to point to a different MySQL database and when I removed the subscription...
  3. M

    Resolved Problems to backup database with many tables

    Hi, a colleague migrated a wordpress multisite with quite many tables (1717 tables, 628MB) to our central plesk server. Now the backup is failing with this message (warning): As said database has currently 1717 tables but does not use much space: Plesk database tool "check and repair" does...
  4. carini

    Question Allow user to restore only from system backup

    Good morning, I have some server with backup on S3 configured in Home -> Tools & Settings -> Backup Manager: I wish to leave the user capable to request a restore from scheduled system backup but WITHOUT allowing the user to schedule or request further backup. Configuring Backup and...
  5. K

    Question Website Backup

    Hey! I wanted to restore my websites backups. I wanted to ask if websites backup could be reinstalled from Plesk backup?
  6. V

    Question Restore full host backup on host with new IP address

    Hi there, My question is theoretical as I'm thankfully not in the situation of having to restore a backup at that point. Still, I'm just wondering what approach I'll have to use. I understand that Plesk offers various commands to backup, restore, migrate a Plesk installation. In my...
  7. A

    Question Acronis - Excluding Files

    Hi, This might be more of an Acronis question that Plesk really but I find space is used up pretty quickly on Acronis and I'm not sure if I really need to backup some files. In particular I don't know if I need backups of local backups made in Plesk. Maybe there might be a way of excluding...
  8. P

    Question Old backup file (plesk 8) or so unpack ??

    Hi, I am looking to unpack an old plesk file. i think it is version plek 8. How could i make this possible ? I do not have access to any plesk server...... Thank you for any help.
  9. K

    Resolved Unable to backup databases (Exit code: 7)

    We are getting errors with the backup manager from Plesk which is unable to backup the databases from our server. For example: Warning: Database "xenforo_a" Unable to make database dump. Error: Failed to exec mysqldump: Exit code: 7: mysqldump: unknown variable 'ft_min_word_len=3' These...
  10. K

    Resolved Do incremental backups know about deleted files?

    Hi Let's say I have a website. I set in motion an incremental backup on Monday. So; on Monday it backs up the complete site. On Tuesday (daily schedule) it backs up the new files I added on Tuesday and so we now have the original full backup and an incremental which just contains the files I...
  11. DReffects

    Resolved Please help: neither migration nor backup restore is working :(

    Hello There! I urgently have to migrate two servers to a new one and am unable to use both the Plesk Migrator and a manual backup restore. The Plesk migrator gets stuck with " Failed to fetch basic information about resellers, clients and domains data from source servers Cause: Command...
  12. W

    Issue Plesk Backup List error (not a valid Win32 application)

    When I enter the Backup List section, I get this error. Also I noticed that the backups have been stopped for days. 500 Exception Unable to execute proc_open: %1 is not a valid Win32 application. (Error code 193) at Unable to start ("C:\Program Files (x86)\Plesk\admin\bin64\pmmcli"...
  13. W

    Resolved Plesk Backup section error (Plesk 18.0.44)

    When I enter the Backup section, I get this error. Also I noticed that the backups have been stopped for days. 500 Exception Unable to execute proc_open: %1 is not a valid Win32 application. (Error code 193) at Unable to start ("C:\Program Files (x86)\Plesk\admin\bin64\pmmcli"...
  14. carini

    Resolved Alert "average(cpu usage average) is higher 75% for 10 minutes" triggered by backup job

    Wen Plesk build a full backup on S3-Compatible the monitoring send an alert (and a SMS is consumed). Is possible to take account of backup processes (or any other processes that runs on high niceness) and spew the alarm messages only if the backup runs more than <x> hours?
  15. carini

    Question S3 Backup failed with no notification mail

    Hi, all Recently I had a failed backup: on Plesk Backup Manager the following log is log shown Home -> Tools & Settings -> Backup Manager Backup Task June 15, 2022 04:17 AM Details Error: Unable to create the remote backup: Transport error: Extension transport...
  16. E

    Question Mails direct copy via ftp (ssh)

    I don't have enough free space on the server for a traditional backup. I think I’m going to copy the mailboxes for each domain directly (via ftp [ssh, mput]). - Is this feasible? - Won't it cause an error? - Where can I find the files I need to copy? (mailboxes) - What should I pay attention...
  17. Y

    Resolved Backup Manager Settings per subscription

    I'm a little confused about how the Plesk Backup Manager works, was hoping someone can help clarify. We are running Obsidian and trying to understand how the Backup Manager feature works as far as either allowing individual customers to manage where to store the backup or at the least to make...
  18. I

    Question Backup build-in is enough?

    Hello, I host aws, is it enough to use build-in Plesk backup? In the even of server fail I just create another aws instance and restore it?
  19. C

    Question Upgrade ftp curl backup protocol to ftps://

    HI I am trying to connect to a sharefileftp server to backup a specific domain. The problem i have is that when the curl request is made it is sent with a ftp:// instead of a ftps:// which fails the login. I have switched on secure FTPS policies etc. When i enter the settings into the FTP(S)...
  20. B

    Question Where is the backup file

    Hello guys, i have uploaded a backup file from abo "a" to a new server to abo "b". The backup is not shown in the list. But plesk says it is saved on the server. Where can i find and delete the backup file? Thanks.
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